Admissions Assistant

Position Description & Details

Help students take the next step toward their future! Bismarck State College is seeking a friendly, organized, and service-focused Admissions Assistant to join our Admissions and Enrollment Services team. This position serves as a key point of contact for prospective students, families, campus partners, and community members, helping ensure a welcoming and efficient admissions experience from first inquiry through enrollment.

What You'll Do

Admissions & Enrollment Services Support

• Serve as primary point of contact, responding to student, parent, campus, and community inquiries by phone, email, and in person.
• Provide accurate information about BSC programs, academic policies, admissions procedures, and enrollment services.
• Process applications for admission using Oracle/PeopleSoft and established procedures and guidelines.
• Review applications and supporting materials to ensure required documentation is complete and provide application status updates to prospective students.
• Prepare recruitment and acceptance correspondence and respond to inquiries from prospective students and their families.
• Coordinate campus tours using the electronic tour scheduler and assist with recruitment activities and events.
• Manage contact imports and uploads within CRM software, troubleshoot issues, and update student contact information.
• Retrieve and maintain student information using PeopleSoft and electronic imaging systems.
• Process and distribute mail and provide general office support as needed.
• Maintain confidentiality of student records in accordance with the Family Educational Rights and Privacy Act (FERPA).

Miscellaneous Duties

• Participate in departmental and campus meetings and activities.
• Contribute ideas that improve processes, services, and the student experience.
• Perform other duties as assigned or required.

MINIMUM QUALIFICATIONS

• Appropriate associate degree or two years of directly related work experience in a customer service position.
• Proficient in computer software programs (i.e., Microsoft Word, Excel, email & electronic calendar, and internet) and excellent keyboarding skills.
• Strong organizational skills, attention to detail and accuracy, and the ability to work under pressure and meet deadlines.
• Ability to multi-task and manage many different activities.
• Excellent interpersonal skills and demonstrated ability to communicate tactfully and with an emphasis on good customer service to a variety of people.
• Effective problem-solving and conflict resolution skills.
• Disciplined and able to maintain confidentiality.

PREFERRED QUALIFICATIONS

• Appropriate associate degree.
• Three years of experience in a comparable position in higher education.
• Experience with Oracle/PeopleSoft student administration software.

BENEFITS

COMPENSATION: $36,266-$45,332/year; Nonexempt

100% employer-paid family health insurance, life insurance, retirement, employee tuition waiver, spouse/dependent tuition discount. For more information regarding employee benefits, visit: https://bismarckstate.edu/employment/Faculty-and-Staff/Benefits/

To view a total rewards calculator, visit: https://www.omb.nd.gov/team-nd-careers/total-rewards-calculator

Thinking about relocating to the Bismarck area? To find more information and resources, visit: https://www.commerce.nd.gov/workforce/relocation-resources

APPLICATION MATERIALS REQUIRED

Join BSC and help make the admissions experience a welcoming first step for every student! To be considered by the search committee thoroughly complete the application and upload the following:

• Cover letter
• Resume
• References

BISMARCK STATE COLLEGE INFORMATION

OVERVIEW: Bismarck State College is dedicated to student success. This on-campus position is student-centered to provide high-quality campus services and hands-on learning experiences.

MISSION: As North Dakota's Polytechnic Institution, Bismarck State College focuses on student success through the delivery of affordable, flexible, high-quality, experiential learning enhanced by public-private partnerships.

VISION: Bismarck State College will be a leader in polytechnic education improving lives and building sustainable communities.

REPORTING RELATIONSHIP: Is directly accountable and responsible to the Director of Admissions and Recruitment.

ADDITIONAL INFORMATION

Applicants must be legally authorized to work in the United States. Bismarck State College does not provide sponsorships. BSC is an E-Verify Employer.

For more information or accommodation requests, contact the Human Resources Department at 701-224-5531 or bsc.humanresources@bismarckstate.edu

This position requires a criminal history record check.

Equal Opportunity Employer

TTY Number: ND Relay Service: 1-800-366-6888 (text); 1-800-366-6889 (voice). For full North Dakota Relay Services, go to: https://www.relaynorthdakota.com/.

Veterans claiming preference must submit all proof of eligibility including a copy of NGB 22 from the National Guard or Reserve (with a unit located in ND) or certification from the applicants unit command that the individual is expected to be discharged or released from active duty in the uniformed services under other than dishonorable conditions not later than one hundred twenty days after the date of the submission of the certification. If claiming disabled status, proof of eligibility includes a DD-214 and a current letter of disability