Admissions and Enrollment Specialist Assistant (Chesapeake Campus)

Posting Details

Posting Summary

Working Title Admissions and Enrollment Specialist Assistant (Chesapeake Campus) Role Title Education Support Spec II Role Code 29143-SW FLSA Nonexempt Pay Band 03 Position Number 295W0394 Agency Tidewater Community College Division Tidewater Community College (Div) Work Location Chesapeake - 550 Hiring Range $16.83 per hour, part time Emergency/Essential Personnel No EEO Category 6-Administrative Support Full Time or Part Time Part Time Does this position have telework options? -Telework options are subject to change based on business needs- No Does this position have a bilingual or multilingual skill requirement or preference? No Work Schedule

Part Time- 29hrs . per week

Availability needed Monday - Friday

Monday, Wednesday, Thursday- 9:00am-3:00pm

Tuesday 12:00pm-6:00pm

Friday 9:00am-2:00pm

Sensitive Position No Job Description

Tidewater Community College has served South Hampton Roads - both students and employers - for 50 years. It has grown from 1 campus into a regional educational and economic force. TCC is the largest provider of higher education and workforce services in Hampton Roads, enrolling nearly 25,000 students in 2024-25. Founded in 1968 as a part of the Virginia Community College System, Tidewater Community College (TCC) services South Hampton Roads with 4 campuses in Chesapeake, Norfolk, Portsmouth, and Virginia Beach, 7 regional centers and 2 important cultural institutions. The college had 3,399 graduates in 2024-2025, 40 percent of whom pursued degrees that would let them transfer to 4-year institutions. Of South Hampton Roads residents enrolled in higher education 33% enrolled at TCC. TCC's institutional accreditation is affirmed through 2027 by the Southern Association of Colleges and Schools Commission on Colleges.

The Admission and Enrollment Specialist Assistant's main function is to support the office of Admissions and Enrollment on the Chesapeake Campus.

This position will provide information about Admissions and Enrollment and will assist students in person, on the phone and in email about applying to Tidewater Community College, scheduling classes and class availability, give general information about records and grades, third party contracts, cross registration, transcripts, verifications, admissions and domicile. Assist in recruitment related events and college campus tours.

The Primary duties for the Admissions and Enrollment Specialist Assistant include excellent customer service skills and provide knowledge of Admissions and Enrollment. Support problem solving issues regarding enrollment, grades, records, transcript request, enrollment verification request, cross registration, data changes, senior citizens, and FERPA forms.

The Admissions and Enrollment Specialist Assistant is responsible for maintaining the department's workspace by ensuring that college forms and publications are accurate and up to date, the daily sorting and distributing mail, processing official college transcripts, verifications, data changes, enroll/drops and withdraws students using PeopleSoft/Oracle SIS system. Also researching, processing and removing negative and positive service indicators on student's account.

The Admissions and Enrollment Specialist Assistant must scan and maintain student's documents into a college wide database using Image-Now Imaging System. The Education Support Specialist will troubleshoot, answer enrollment, record and grade questions through student walkup, email and on the phone.

The Admissions and Enrollment Specialist Assistant will participate in outreach communication to potential and current students on enrollment. Advise and interprets VCCS, TCC, FERPA, state policies and procedures to students, parents, faculty, staff, and the general public. Greet incoming visitors, student, faculty and staff members at the welcome desk. Assist students with complete admissions and enrollment processes, paperwork and getting started in school.

Special Assignments

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

KSA's/Required Qualifications

• Strong knowledge of effective customer service techniques.
• Ability to communicate effectively with diverse constitutes.
• Strong ability to work independently and cooperatively as a team member. Knowledge and skill in researching and resolving problems and issues with enrollment, records and grades.
• Knowledge of Peoplesoft or other SIS systems.
• Experience in a college setting.
• Ability to interpret and apply Virginia Community College (VCCS), Family Educational Rights and Privacy Act (FERPA), and college policies and procedures as they relate to student services.
• Demonstrate ability to use Microsoft Office Suite including Excel.
• Ability to organize and maintain files and records.

Additional Considerations

• Knowledge of ImageNow scanning system.
• Experienced in the Office of Admission and/or Enrollment experience
• Experience with student recruitment
• Community College experience

Operation of a State Vehicle No Supervises Employees No Required Travel

N/A

Posting Detail Information

Posting Number WGE_3361P Recruitment Type General Public - G Number of Vacancies 1 Position End Date (if temporary) Job Open Date 08/13/2026 Job Close Date 08/27/2026 Open Until Filled No Agency Website TCC.EDU Contact Name Lizette White Email Jobs@tcc.edu Phone Number Special Instructions to Applicants

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155

Additional Information Background Check Statement Disclaimer

The selected candidate's offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth's Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/

EEO Statement

The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.

ADA Statement

The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.

E-Verify Statement

VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.

Quicklink for Posting https://jobs.vccs.edu/postings/99808

Supplemental Questions

Required fields are indicated with an asterisk (*).

• • Are you willing to work at our Chesapeake campus?
• Yes
• No

Applicant Documents

Required Documents

• Resume
• Cover Letter/Letter of Application

Optional Documents

• Alternative Hiring Process Letter