Admission Counselor/Assistant Director of Admission - Northwest Indiana Region Primary Function: The Northwest Indiana Regional Representative is responsible for coordinating the development, implementation, and assessment of recruitment efforts in the assigned territory. Administrative Responsibilities: - Proactively recruit and assist prospective high school students (via e-mail, phone, virtual information sessions, coffee chats, scheduled appointments, and/or recruiting events)
- Follow up with inquiries, applicants, admits and deposits to provide continuous communication, support, and direction
- Planning and execution of travel and office-wide recruitment efforts. The expected timeframe for travel is 8 weeks in the fall and 2-3 weeks in the spring
- Includes Chicagoland Area
- Maintain high visibility while representing the institution at college fairs, community-based organizations, and high schools
- Communicate with prospective students, parents, and high school counselors to facilitate recruitment efforts
- Participate in college preparatory programming when possible
- Work will be performed primarily in the Northwest Indiana and Chicago areas but some in-person attendance on campus may be required (ex: Onboarding, Staff Orientation, On-campus Recruitment and Yield Events)
- Note: The Office does not reimburse employees for commuting expenses related to the need to be on campus
- This work is to be done in the region for which you are recruiting and cannot be done from other areas/states
- Application Management: Read and evaluate admission applications for geographic territories in a timely manner. Assist in holistic application review; assist in follow-up for application completion
- Maintain a working knowledge of financial aid programs and policies in order to communicate with students/parents and assist in the yield process
- Represent the Office of Admission with campus constituents including but not limited to Athletics, Faculty, and Alumni
- Represent the College in various State and National organizations
- Maintain regular contact with Admission team members including weekly team meetings and scheduled one-on-one meetings with supervisor
Supervisory Responsibilities: - Not applicable at this time
Financial Responsibilities: - Responsible for appropriate use of College credit card during travel and accurate expense reporting using Certify
Other Responsibilities: - Promote a positive image of Hanover College and represent the College in accordance with the College’s mission, principles, and strategic plan
- Support .a welcoming College environment
- Perform / complete other projects and tasks assigned by supervisor
Qualifications: - Education, Certifications, Training, Experience
- Bachelor's degree required
- Minimum 3 years Enrollment experience preferred
- Must live in or near the Northwest Indiana/Chicago area
- This is a regional position not a remote position
- Skills, Competencies, Abilities
- Knowledge of Slate or other CRM systems
- Able to manage competing priorities in a fast-paced environment
- Able to make decisions and respond to challenges quickly and with ease
- Excellent verbal and written communication skills
- Well-developed interpersonal and organizational skills
- Valid driver’s license, excellent driving skills and comfortable in various driving conditions/environments
- Must be eligible to be an authorized College driver
Physical Requirements/Work Environment: - Professional appearance and dress
- Demonstrate professionalism and complete confidentiality when counseling students and/or parents
- Possess initiative, enthusiasm, and punctuality
- Ability to be organized and flexible with time and tasks
- Must be committed to team participation and success
- Able to sit/stand/walk for extended periods
- Able to work in a stressful and time-sensitive environment
- Able to multitask and pay close attention to detail
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