Administrator, Epic Web and Service Server

Administrator, Epic Web and Service Server at Quest Diagnostics

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Administrator, Epic Web and Service Server

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Category Technology Location Secaucus, New Jersey Job function Information Technology Job family Infrastructure

Shift Day Employee type Regular Full-Time Work mode Remote

Job DescriptionThis position is hybrid and will require 3 days on site at one of the following Quest sites: Secaucus, NJ or Schaumburg, IL. Remote: This position can also be 100% remote if not located near a hub within certain criteria. Pay Range: $110,000-145,000, plus yearly bonus.Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.Benefits Information: We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include: Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours Best-in-class well-being programs Annual, no-cost health assessment program Blueprint for Wellness healthyMINDS mental health program Vacation and Health/Flex Time 6 Holidays plus 1 MyDay off FinFit financial coaching and services 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service Employee stock purchase plan Life and disability insurance, plus buy-up option Flexible Spending Accounts Annual incentive plans Matching gifts program Education assistance through MyQuest for Education Career advancement opportunities and so much more!The Web and Service Server Administrator (WSSA installs and administers your Epic web and service servers. The individual is involved in configuration, deployment, proactive monitoring and maintenance. This role is part of the Epic Client Systems Administrator (ECSA) group.Responsibilities: Develop and maintain automation scripts (e.g., using PowerShell) to streamline routine tasks, system deployments, and monitoring.Proactively analyze performance data to identify and resolve potential bottlenecks before they impact system stability and user experience.Own the end-to-end health, performance, and security of Epic web and service server infrastructure, from initial deployment to ongoing maintenance and optimization.Managing print queues and Epic printing infrastructureMonitoring network and Web server activity for security breaches using intrusion detection techniquesPerforming file system managementInstalling and managing the application deployment platforms that serve production, reporting, disaster recovery, training, and non-production needsInstalling and maintaining administrative and monitoring tools necessary for high levels of availability and performance of your Epic systemUnderstanding performance metrics, monitoring system performance, and troubleshooting issuesAssisting in the configuration and troubleshooting of integrated third-party software and peripheralsApplying platform and Epic upgrades and updates to production and non-production Web server componentsResponding to emergency and after-hours issuesEngaging in capacity planning exercises to ensure adequate system resourcesCollaborating with your technical teams and Epic to ensure proactive support Epic Staffing Guide 41Writing and maintaining scripts to improve system management tasksParticipating in your change control process for all planned application and technical activitiesMaintaining and testing processes related to business continuityFollowing vendor and Epic best practices for hardware and software configurationQualifications: Required:Expertise in Microsoft Windows server administrationExpertise in virtualization platforms such as Citrix XenServer, VMware ESXi, or Microsoft Hyper-VExperience with hardware or software load balancing solutions such as F5 BIG-IP or NetScalerWorking knowledge of: Microsoft Internet Information Services (IIS) administration; Network protocols and functionality including TCP/IP, Active Directory, Domain Name Services, FTP/SCP, and HTTPPreferred:Experience with scripting languages such as PowerShell for system administration and automation.Work Environment:Work requires handling light and simple weight material and equipment. Visual activity requires the ability to tolerate prolonged periods of close computer screens. Work requires speed, accuracy and adeptness to operate in system application. Fast-paced work environment. After hours, weekend and holiday work will occasionally be required as determined by the manager to support software/hardware patches, upgrades, downtimes and potential disasters.Education:Bachelors Degree in computer science or information science or related or equivalent experience. (Required)Technical Training or Professional Licensing:Epic Client Systems Administration - BLOB, Business Continuity Access, and PrintingEpic Client Systems Administration - MyChart, MyChart Mobile, and EpicCare LinkEpic Client Systems Administration Care EverywhereEpic Client Systems Administration Hyperspace Web, Interconnect, and System PulseTravel required: Less than 25%66667Quest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume. Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

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Culture Our people contribute to fostering an inspiring and supportive workplace where we empower better health for our customers every day. Through our 11 Employee Business Networks (EBNs) employees can grow, connect, and contribute with professional development, mentorship, EBN program offerings, and community engagement. Each of our Quest Employee Business Networks is open to all employees. View more

Benefits We strive to ensure our people live a healthier lifestyle by offering programs and solutions that help you take care of yourself and those you love. Find out how our benefits give you everything you need to live your best life. View more

Corporate Social Responsibility Report We''re committed to promoting a healthier world, creating an inspiring workplace, and building value for all stakeholders. Discover how we''re making this happen in our annual reports. View more

Job Seeker Resources | Quest Diagnostics No matter where you are in your journey with us, you''re probably curious about our hiring process. With that in mind, check out some of the most frequently asked questions we get from candidates below. View more

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Innovations and Insights | Quest Diagnostics We're a customer-first organization dedicated to creating a healthier world. We offer an environment that encourages curiosity. Ready to collaborate with us? Explore the areas below or search all open jobs to discover your next meaningful and challenging role. View more

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Equal employment opportunity

Quest Diagnostics is an equal employment opportunity employer. Our policy is to recruit, hire and promote qualified individuals without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any any other legally protected status . Quest Diagnostics observes minimum age requirements established by federal, state and/or local laws, and will ask an applicant for verification when deemed necessary. Quest Diagnostics is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please complete the accommodation request form.

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