Administrative Technician

City of Aberdeen

  • Aberdeen, MD
  • 13 days ago

    Highlights

    Under close supervision, the Administrative Technician provides administrative support for the Records Section; processes select communications with citizens, uses NCIC/MILES systems; monitors camera surveillance; and performs other support duties. Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress.

    Numbers & Facts

    LocationAberdeen, MD

    Description

    Under close supervision, the Administrative Technician provides administrative support for the Records Section; processes select communications with citizens, uses NCIC/MILES systems; monitors camera surveillance; and performs other support duties.

    This position covers an office that is open 24/7. The shift needed to be filled is from 11:00 p.m. to 7:00 a.m. Applicants must be able to work from 11:00 p.m. to 7:00 a.m.

    Salary: Starting at $21.97, previous experience will be considered.

    Posting will close Friday, September 11, 2026. To be considered for the position, applications must be submitted no later than September 11th.

    Qualifications:

    • High school diploma or GED equivalent.
    • Experience using a keyboard to enter data and type information, and with software including Microsoft Office
    • Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress.
    • Able to obtain/maintain NCIC/MILES user certification.
    • Able to work holidays and weekends; rotating shifts.
    • Able to work all shifts as assigned.
    • Ability to manage competing priorities

    Responsibilities:

    • Receives, processes, and writes reports for all events that meet the Telephone Reporting Unit Criteria as well as walk in complaints as described in the policy.
    • Enters and extracts information from NICI/MILES systems as required.
    • Monitors camera surveillance located within the City of Aberdeen
    • Meets and provides information to the public.

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