Administrative Support Specialist - Journey

Position Details

Position Information

Job Title Administrative Support Specialist - Journey Position Number 400158 Vacancy Open to All Candidates Time-Limited No Department Homepage https://studenthealth.ecu.edu/ Advertising Department STUDENT HEALTH SERVICE Division Student Affairs Classification Title 10422 Administrative Support Specialist Competency Level 2 - Journey Working Title Administrative Support Specialist - Journey Number of Vacancies 1 Full Time Equivalent (FTE) 1.0 Full Time or Part Time Full Time Recruitment Range $34,602 - $49,406 Anticipated Hiring Range $38,192 - $42,436 Salary Grade Equivalency NC09 Work Schedule Monday-Friday Work Hours 8:00 am - 5:00 pm Position Location (City) Greenville Job Category Staff Be a Pirate!

Be a Pirate!

East Carolina University (ECU) is consistently ranked among the nation's top public universities for its commitment to research, innovation, social mobility, and public service. Classified as a R1 institution by the Carnegie Commission on Higher Education, ECU is among the top 5% of research universities in the United States, an elite designation reflecting the highest levels of research activity, funding, and doctoral output.

Founded in 1907, ECU is a public, four-year university located in Greenville, N.C., which and is widely regarded as the cultural, educational, economic, and medical hub of eastern North Carolina. Through education, research, healthcare, community engagement, athletics, cultural enrichment, and service, ECU enhances the quality of life for its students, the state and communities around the world. It is a great place to work, teach, and learn.

ECU's commitment to impactful scholarship is further demonstrated through its repeated Carnegie Community Engagement Classification (2010, 2015, 2024), as well as its 2024 designation as a Carnegie Leadership for Public Purpose institution. These distinctions recognize the university's leadership in translating research into meaningful community partnerships and measurable societal benefits.

The university supports its workforce through a wide range of professional development opportunities designed to foster career growth and skill advancement. Eligible employees also benefit from a comprehensive benefits package that promotes a healthy work-life balance.

Primary Purpose of Organizational Unit

The Division of Student Affairs comprises over 30 departments, each responsible for providing various student support, services, and educational programs accessible to the university community. With over 300 full-time employees and over 1200 student workers, the Division supports Pirate success through environments that enhance student development, engagement, belonging, well-being, and career readiness. The Division strives to be a national leader in developing student experiences that positively transform lives and communities through work that makes students the focal point of our services, policies, and programming; creates a community where all feel safe, included, and welcomed; treats each other with dignity and civility, and recognizes every individual has rights, ideas, and beliefs; maintains open and honest interactions, and delivers high-quality programming, services, and resources through continuous reflection and improvement.

Primary Purpose of Position

The primary purpose of this position if to ensure complete knowledge and understanding of all technical medical records functions within the daily operations of Student Health. This position assumes full responsibility for the retrieval and data entry processes of patient information as well as any and all necessary consent forms needed for patient treatment, and include, but are not limited to; medical records requests, scheduling patient appointments, scanning information into the correct location within the EMR and/or practice management system, direct and constant communication with manager in regards to duplicate patient accounts, coordination of proper immunization data entry and/or Banner hold placement and/or removal on student accounts, constant updates within the patient record of the EMR via forms and templates use, and answering, assisting and/or directing calls each day.

Minimum Education, Knowledge, Skills, and Experience

High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.

License or Certification required by statute or regulation

None

Preferred Education, Knowledge, Skills, and Experience

None

License or Certification required by the Department

None

Special Instructions to Applicant

• Please ensure your full range of knowledge, skills, abilities, experience and education are listed on your application. Do not write 'see resume' on your application when completing the job duties section.
• If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities and experiences to support your answers (see job duties section of previous employment).
• Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your knowledge, skills, and abilities.
• Applicants must be currently authorized to work in the United States on a full-time basis.
• Unless otherwise identified in the applicable job posting and consistent with University policy, the University will principally employ individuals who reside in the State of North Carolina to the greatest extent practicable. As such, most positions at East Carolina University require employees to live and work in North Carolina (or live within a reasonable daily commuting distance from their duty station) after hire. Candidates should be prepared to relocate within a reasonable, agreed-upon time after an offer of employment has been made and accepted to meet this requirement.

Additional Instructions to Applicant Job Open Date 09/11/2026 Job Close Date - Positions will be posted until 11:59 p.m. EST on this date; If no closing date is indicated, the position will be posted until filled and may close at any time after the recruitment has been completed. 09/17/2026 Open Until Filled No Quick Link for Direct Access to Posting https://ecu.peopleadmin.com/postings/97042 Alternate option

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on budget, UNC salary administration, and/or candidate qualifications.

Nondiscrimination Statement

East Carolina University is committed to workforce success and cultivating a culture of care for our employees. ECU prohibits unlawful discrimination and harassment based on race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, and veteran status. All qualified applicants will receive consideration for employment without regard to their protected veteran status or disability.

Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the ADA Coordinator at (252) 737-1018 (Voice/TTY) or ADA-Coordinator@ecu.edu.

Eligibility for Employment

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. If highest degree earned is from an institution outside of the U.S. and its territories, final candidates are required to have their degree validated as equivalent to the degree conferred by a regionally accredited college or university in the U.S.

Department for People Operations, Success, and Opportunity

If you experience any problems accessing the system or have questions about the application process, please contact the Department for People Operations, Success, and Opportunity at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to employment@ecu.edu. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.

Supplemental Questions

Required fields are indicated with an asterisk (*).

• • Will you now or in the future require visa sponsorship for employment?

• Yes

• No

• • Please indicate where you learned about this job vacancy.

• LinkedIn

• Chronicle of Higher Education

• CareerBuilder

• Greenville Daily Reflector

• Raleigh News & Observer

• HigherEdJobs.com

• InsideHigherEd.com

• Monster.com

• Indeed

• ECU Website

• Other

Documents Needed To Apply

Required Documents

Optional Documents

• Curriculum Vitae/Resume
• Cover Letter
• List of References