Administrative Support Specialist

North Carolina Agricultural & Technical State University

Greensboro, NC

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JOB DETAILS

SALARY

$42,500–$45,824 Per Year

SKILLS

Administrative Skills, Adobe Creative Suite, Agriculture, Analysis Skills, Billing, Brand Marketing (Branding), Business Solutions, Cloud Computing, Contact Management, Creative Services, Customer Support/Service, Database Administration, Detail Oriented, Digital Media, Distribution Services, Email Marketing, Environmental Protection Agency (EPA), Environmental Sciences, Event Management, Event Marketing, Expense Reports, Federal Government, Federal Laws and Regulations, Funding, Graphic Design, Human Resources, Identify Issues, Mail Processing, Marketing, Marketing Communications, Marketing Metrics, Metrics, Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Microsoft Word, Multimedia, Multitasking, News and Media, Newsletter, Online Marketing, Organizational Skills, Photography, Podcasting, Presentation/Verbal Skills, Printing, Process Improvement, Production Support, Project Schedule, Project Tracking, Project/Program Management, Public/Media/Press/Analyst Relations, Publications, Purchase Orders, Records Management, Recreation, Reporting Skills, Research Skills, Social Media, Strategic Planning, Time Management, Video Production, Visual Communication, Writing Skills

LOCATION

Greensboro, NC

POSTED

Today

Posting Details

Classification Information
Position/Classification Title
Administrative Support Spec

Classification Type
SHRA

Position required to work during periods of adverse weather or other emergencies:
N - Not Mandatory

Minimum Experience/Education

High School Diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.

Preferred Years Experience, Skills, Training, Education
Bachelor's or technical degree and 3-5 years of office experience.

Working knowledge of Constant Contact or a similar email marketing platform; Microsoft Office Suite (Word, Excel and PowerPoint); Canva and Zoom are essential.

Knowledge of Adobe Creative Cloud and Facebook livestreams are bonuses.

Required License or Certification

Position Overview
Primary Purpose of Position
This position will be responsible for a variety of administrative and professional functions, including assisting the director in communicating about the programs and priorities of the college; understanding the college's programs and activities; resolving situations that arise based on significant knowledge of the college and director's priorities; presenting ideas clearly and effectively in writing; demonstrating ability to independently research and draft letters, email blasts, social posts and other forms of communication; demonstrating ability to compile, assimilate, organize and analyze printed and electronic information; tabling and meeting the public at college events; processing and tracking purchase orders; scheduling and tracking state vehicle usage; processing travel and other expense reports; researching, ordering and delivering merchandise; and facilitating time reporting and leave requests. This position makes significant use of Constant Contact, Powerpoint, Canva, MS Word and Excel, in addition to other university platforms.

Primary Function of Organizational Unit
Agricultural Communications is the central communications and marketing arm of the College of Agriculture and Environmental Sciences (CAES).

Our role is to support Extension outreach, the research agenda and to develop a robust marketing support system for academic studies, and the CAES in its role to carry out the strategic priorities of the university and the college. We work to develop relationships with all constituents both internal and external to CAES and North Carolina Agricultural and Technical State University through timely and accurate communications.

Primarily, we:
* Support the mission and strategic direction and priorities of the College of Agriculture and Environmental Sciences (CAES) and the university,
* Collaborate with CAES and university leaders to determine the broad messages to be conveyed to internal and external audiences through public communications, through digital media, including the college website and social media, in the mass media, and through our publications,
* Convey messages that provide evidence that agriculture is a dynamic, rapidly changing industry and that it embodies all the occupations connected with the research, production, processing, marketing, and distribution of farm-related products,
* Build CAES pride through proactive branding, marketing, communications, and public relations initiatives,
* Provide communications services to our Cooperative Extension network and our Ag Research colleagues; and marketing support services, marketing communications, recruitment and enrollment marketing and communications, video and photographic, creative services, and print production and distribution support and services to connect our current students, prospective students, alumni, the community, families and friends to the college and the university, and
* Support the advocacy for college needs and priorities-to local, state, and federal funding agencies.

The Agricultural Communications team and its extended partners are committed to implementing innovative business solutions to improve our day-to-day operations and customer service.

Agricultural Communications offers support and services in:
*Publications
*Educational Media
*Graphic Design
*Marketing
*News and Media Relations
*Photography and Visual Communications
*Video and Multimedia Production
*Web and Social Media Development

Work Hours
Monday-Friday 8am-5pm

Is this position eligible for a remote or hybrid work arrangement, consistent with university and state policies.
On-site (Employees are primarily in the office and/or have a critical job requirement that requires dedicated office space on-site)

Key Responsibilities and Related Competencies
Required Competency
Knowledge - Program

Duties
Applies knowledge of the programs and culture of the College of Agriculture and Environmental Sciences, and the university's goals and objectives, to facilitate successful internal and external public relations events and timely marketing materials;

Applies understanding of federal rules and regulations regarding events, communications deliverables, videos and podcasts, and assists in their production when asked;

Assists in disseminating our digital newsletter and evaluating metrics;

Assists in event management, tabling, merchandise dissemination, set-up and takedown;

Meets the public while assisting the director at college and university events;

Independently researches, interprets and summarizes information and applies knowledge from data research to grow our external communications and outreach efforts.

Required Competency
Information/Records Administration

Duties
Provides administrative support in tracking schedules, projects' progress and deadlines to help ensure the on-time delivery of all assignments.

Provides single point of contact and records for SPA and EPA time reporting and leave requests. Serves as proxy to director for leave and time reporting.

Acts as single point of contact for all mailing requests for CAES publications. Ensures the timely distribution of mailings and provides a high level of customer service support to all units.

Coordinates and oversees (input, accuracy, and management) of CAES database files, especially those for print and electronic distribution of CAES publications. Creates custom mailing lists as needed and helps to manage them.

Coordinates and tracks quotes from vendors and purchase orders from College of Agriculture and Environmental Sciences units (Ag Research, Cooperative Extension, and Academic Studies). Ensures timely payment of vendor invoices.

Supports prompt bi-monthly (SPA) and monthly (EPA) time and leave reporting.

Develops and provides custom reports as requested:
*Vehicle mileage usage and maintenance reports of Ag Comm assigned vehicles.
*Travel reports/Conference participation
*Communications metrics from digital marketing and project management platforms

Promotes efficient operation of the department by providing administrative support, including:
*Meeting and vehicle scheduling
*Timesheet/leave reporting and processing
*Travel and training request and expense report processing

Required Competency
Communication - Verbal/Written

Duties
Ability to present ideas clearly and effectively in written form; ability to use correct grammar, organization, and structure;

At the director's request, can independently draft letters, memos, or reports to communicate the college's decisions, ideas, and agenda;

Facilitates our monthly digital newsletter CAES News; manages Constant Contact mailing lists; builds and sends other email communications through Constant Contact as directed;

Facilitates production and distribution of major print projects:
*Solutions Magazine (annually)
*Re:search Magazine (annually)
*other projects as assigned

Demonstrates ability to interact with a variety of people in an effective and diplomatic manner;
Communicates expectations to other employees as human resources liasion, which may include training;
Advises employees on timesheet processes; Prioritizes and negotiates organizational needs regarding meetings, timeframes, and deadlines.

Required Competency
Problem Solving

Duties
Ability to work independently, as well as function successfully as part of a team.

Detail- oriented with the ability to multi-task, meet deadlines, and work under pressure.

Ability to identify and understand issues, problems, and opportunities; determine course of action; and develop appropriate solutions.

Ability to analyze and resolve unusual and novel situations based on significant knowledge of organizational activities, administrator's priorities, and delegated authority.

Exercises independent judgment and understanding of the impact of the decisions on the administrators' role and commitments.

Ability to coordinate and facilitate solutions with internal and external organizations and constituents within delegated authority from the administrator.

Required Competency
Office Technology

Duties
Demonstrates knowledge of Constant Contact; Microsoft Word, Excel, PowerPoint; Zoom and social media platforms, including Facebook, Instagram and LInkedIn;
Knowledge of Adobe Creative Cloud and the ability to support a livestream or podcast.

Position Information
Working Title
Administrative Support Specialist

Competency Level
Advanced

Position Number
009408

Recruitment Range
$42,500-$45,824

FLSA
Non-Exempt

Appointment Type
Permanent - Full-time

FTE
40 hours/week, 12 months

If Time Limited, Appointment Length

Organizational Division
Dean's Office - College of Ag. and Env. Sciences

Organizational Location
College of Ag & Environ Sciences

Organizational Unit
Agricultural Communications

Posting Detail Information
Posting Number
SHRA3208

Open Date
05/26/2026

Close Date
06/11/2026

Special Instructions to Applicant
You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application. Applicants seeking Veteran's Preference must attach a DD 214 form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting. Final candidates are subject to criminal and sex offender background checks. North Carolina A&T State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. North Carolina A&T State University is an Equal Opportunity and Affirmative Action Employer. No one who applies or seeks employment will be denied admission to or employment at North Carolina A&T State University on the basis of race, religion, color, national origin, sex, age, disabling condition, veteran status, political affiliation, genetic information or sexual orientation and sexual identity.

Employee Benefits available to NC A & T permanent employees include the following and more;

Accrued Vacation and Sick Leave for Eligible Employees
Community Service Leave
Aetna - State Health Benefits of North Carolina
NCFlex - Vision, Dental, Flexible Spending Account, Life Insurance and more
12 Paid Holidays
Teachers and State Employees Retirement System (TSERS)
Optional Supplemental Plans - 401k, 403b, 457b and 457
Employee Assistance Program (EAP)
Campus Recreation Center Discount
University Bookstore Discount
and more

This position may be eligible for a remote or hybrid work arrangement, consistent with university and state policies. N.C. A&T employees are generally required to reside in North Carolina, within a 2-hour commuting distance of their assigned duty station.

Quick Link

Administrative Support Specialist

North Carolina Agricultural & Technical State University

Greensboro, NC

About the Company

North Carolina Agricultural & Technical State University

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