Work Schedule:

Performs general secretarial and administrative duties. Executes highly confidential administrative policies for company management and pathologists. Professionally represents the department to which they are assigned.

ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following. Other duties may be assigned.

• Manages calendars and independently schedules appointments for management and pathologists as assigned. Assists in pathologist scheduling through electronic software system.
• Answers pathology phones, screens incoming calls and correspondence and responds independently when possible. Responds to customer inquiries for information regarding specimen requirements, testing schedules and test results.
• Contacts clients, physicians or patients to obtain missing information needed to accomplish accurate specimen processing, billing and clinical-pathological correlation for case review.
• Prepares memorandums, official letters, procedures and policies for pathologists.
• Coordinates case management. Accessions and distributes consult cases; creates amendments and/or addenda; pdf upload of external lab results.
• Coordinates programs, events or conferences by arranging facilities, catering, invitations and coordinating speakers.
• Prepares agendas, notices, minutes and resolutions for assigned meetings/presentations. Assists during presentations, to include verification of proper equipment function and resolution if required. Assists pathologists in assembling tumor board presentations.
• Acts as the custodian of corporate documents and records to include the preparation and filing of corporate legal documents. Assists in specimen triage for risk management and legal invoicing.
• Creates and maintains databases/spreadsheets/image files as requested by senior managers and pathologists. Maintains departmental equipment and asset lists in coordination with manager. Performs clerical functions to include filing, pulling slides for review and send out, and protocols for scanning.
• Arranges travel plans and itineraries, compiles documents for travel-related meetings, and accompanies management/pathologists when requested.
• Triages send out testing, including consult material and molecular testing, on behalf of pathologists and other network physicians, clients and/or patients. Triages bone marrow and peripheral blood specimens for Hematopathologists.
• Works in coordination with LVHN for clinical trial testing.
• Coordinates installation/repair of pathologist equipment including microscopes and cameras. Assists pathologists in IT issues with assistance from HNL IT department.
• Provides training to new staff members in the department.
• Accepts additional responsibilities as needed during staffing shortages. Maintains work assignments and flexibility; communicates ongoing outstanding issues with other members of the department.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

One-year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.

Language Ability:

Must be able to read, write English and have the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Math Ability:

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several variables in standardized and unusual situations.

Computer Skills:

To perform this job successfully, an individual should be proficient in using Microsoft Office products in addition to various other software products including the Laboratory Information System.

Certificates and Licenses: No certifications required.

HNL Lab Medicine is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.

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