Administrative Specialist II (Conway Business Office-Waccamaw Center for Mental Health)

Administrative Specialist II (Conway Business Office-Waccamaw Center for Mental Health)

Salary

$31,314.00 - $50,082.00 Annually

Location

Horry County, SC

Job Type

FTE - Full-Time

Job Number

193413

Agency

Department of Behavioral Health and Developmental Disabilities

Division

Waccamaw Center for Mental Health

Opening Date

09/30/2026

Closing Date

10/14/2026 11:59 PM Eastern

Class Code:

AA50

Position Number:

60009951

Normal Work Schedule:

Monday - Friday (8:30 - 5:00)

Pay Grade

GEN04

Hiring Range - Min.

$31,314.00

Hiring Range - Max.

$50,082.00

EEO Statement

Equal Opportunity Employer

Agency Specific Application Procedures:

You must apply on-line at www.careers.sc.gov. Follow the status for your application on-line.

Veteran Preference Statement

South Carolina is making our Veterans a priority for employment in state agencies and institutions.

• Description
• Benefits
• Questions

Job Responsibilities

Are you passionate about making a real difference in peoples lives? Join our team at the Office of Mental Health where we are dedicated to providing compassionate and accessible care to our community. We are seeking an Administrative Specialist II, who is motivated to help individuals and families navigate lifes challenges and achieve long-term wellness. If you want to use your skills to build a healthier, more resilient community, we encourage you to apply.

This position is located at the SC Department of Behavioral Health and Developmental Disabilities (DBHDD) - Office of Mental Health, Waccamaw Center for Mental Health, 164 Waccamaw Medical Park Dr, Conway, SC 29526.

As the Administrative Specialist II, in the Conway Front Office of the Waccamaw Center for Mental Health, you will perform a variety of essential administrative tasks under the direct supervision of the Office Manager. Additionally, you will apply both written guidelines and established operational practices to execute daily duties that directly impact the efficiency and success of the Conway Office.

Responsibilities for the Administrative Assistant:

• Manage the patient intake process, ensuring all documentation complies with OMH policies, quality standards, and annual consent updates.
• Proactively offer voter registration assistance to patients in accordance with South Carolina state law.
• Verify and update patient insurance information in Avatar; discuss outstanding balances with patients, collect payments, and ensure full compliance with Financial Services guidelines.
• Schedule appointments and actively monitor medical staff calendars to maximize patient care hours, backfill cancellations, and process daily portal reminders or rescheduling requests.
• Provide an outstanding patient experience by warmly greeting visitors upon arrival and departure, answering phone calls professionally, and addressing all needs with respect and responsiveness.
• Serve as the backup for medical records requests, processing transfers promptly under OMH policies while maintaining strict adherence to the agencys Corporate Compliance Policies and Plan.

Minimum and Additional Requirements

• A high school diploma. Related clerical experience may be substituted for a high school diploma.

Additional Requirements:

• Provide a valid drivers license and a 10-year driving record.
• Must be able to hear at normal volumes, stand, walk, reach, pull, stoop and bend.
• Ability to lift forty (40) pounds and climb two (2) flights of stairs.

Preferred Qualifications

• Bilingual abilities in English and Spanish (another language) are a plus.
• A high school diploma and 2 years of clerical experience; or an associate degree in Secretarial Science or other related; or 3 years.

Additional Comments

Post hire employees must:

• Demonstrate a thorough understanding of office management principles to make independent, secure decisions regarding sensitive client operations.
• Maximize front-office efficiency using multi-line switchboard systems, electronic medical scheduling tools, and core computer applications.
• Convey information clearly, courteously, and professionally during all in-person and telephone interactions with patients, visitors, and colleagues.
• Prioritize and execute concurrent tasks in a fast-paced clinical environment, adjusting fluidly to shifting daily operational demands.

The Department of Behavioral Health and Developmental Disabilities offers an exceptional benefits package for full time (FTE) employees:

• Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children. Click here for additional information.

• 15 days annual (vacation) leave per year

• 15 days sick leave per year

• 13 paid holidays

• Paid Parental Leave

• S.C. Deferred Compensation Program available (S.C. Deferred Compensation)

• Retirement benefit choices *

• State Retirement Plan (SCRS)

• State Optional Retirement Program (State ORP)

• Enrollment in one of the listed plans is required for all FTE employees; please refer to the contribution section of hyperlinked retirement sites for the current contribution rate of gross pay.

Benefits for State Employees

The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Insurance Benefits

Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement Benefits

State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace Benefits

State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.

Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.

01

Have you ever been employed by the SC Department of Behavioral Health and Developmental Disabilities- Office of Mental Health (OMH) (formally SC Department of Mental Health)?

• Yes
• No

02

If you have ever been convicted of a misdemeanor or felony criminal offense (Other than in a Juvenile Court), you MUST list this information (unless you have taken steps to expunge your record). This includes fraudulent checks, driving under suspension, disorderly conduct, shoplifting, etc. *Please note that conviction of a criminal offense does not bar you from employment in all cases; each conviction is evaluated individually. However, failure to list convictions is considered falsification of the application and WILL BE grounds for termination, if hired. It is your responsibility to know what is on your criminal record. If you have charges on your record that appear without a court disposition (result) you may be asked to provide that information if selected for employment. If you have questions, please inquire before you complete your application. PLEASE NOTE THAT NOT ANSWERING THIS QUESTIONS WILL DEEM YOUR APPPLCATION AS INCOMPLETE AND IT WILL NOT BE CONSIDERED. Please indicate your understanding to this statement by checking the box below.

• Checking this box indicates my understanding to the above referenced statement.

03

Do you have a high school diploma, or related clerical experience? or 2 years of clerical experience or an associate degree in Secretarial Science? Or 3 years of clerical experience.

• Yes
• No

04

Please indicate your salary requirement (please be specific and not put "negotiable" or "open").

Required Question

Employer State of South Carolina

Agency Department of Behavioral Health and Developmental Disabilities Address 400 Otarre Parkway

Cayce, South Carolina, 29033

Phone OIDD - (803)898-9600

OMH - (803) 898-8600

The language used in this document does not create an employment contract between the employee and the agency. This document does not create any contractual rights or entitlements. The agency reserves the right to revise the content of this document, in whole or in part. No promises or assurances, whether written or oral, which are contrary to or inconsistent with the terms of this paragraph create any contract of employment.