Administrative Services Officer 4 - Compliance Monitor

Administrative Services Officer 4 - Compliance Monitor

Salary

$77,021.00 Annually

Location

Nashville, TN

Job Type

Full-Time Civil Service

Job Number

27045E

Division

Community Review Board

Department

CRB Community Review Board

Opening Date

08/17/2026

Closing Date

8/27/2026 11:59 PM Central

• Description
• Benefits
• Questions

Position Description

The Compliance Monitor for the Community Review Board (CRB) plans and conducts objective, unbiased administrative reviews of Metro Nashville Police Department's (MNPD) Office of Accountability (OPA) investigations, including matters that may be highly sensitive and subject to significant public visibility. The Compliance Monitor reviews administrative investigations into alleged MNPD officer misconduct for accuracy and thoroughness, ensuring MNPD's adherence to its internal policies.

This position will also be responsible for the intake of complaints related to allegations of police misconduct.

• All applications are subject to public disclosure. *

The Community Review Board has the power to review allegations that Metropolitan Nashville Police Department officers have committed misconduct against members of the public, as well as issue policy advisory and resolution reports related to allegations of misconduct by MNPD.

Typical Duties

• Receives and completes all intake of complainants via phone, email/web submission, or in person.
• Log complainant information into the case management system.
• Maintain NCRB's case tracker system.
• Record and document grants and denials of record requests, draft and transmit records requests to MNPD and related agencies, and escalates denials to Executive staff, if needed.
• Review OPA investigations for completeness, accuracy, and thoroughness.
• Create summary reports detailing the deficiencies and/or sufficiency of OPA investigations, including recommendations as to violations of law or policy, for review by the Lead Compliance Monitor & Executive Director.
• Basic knowledge of police department policies and basic legal principles to form an initial conclusion as to viability of an allegation.
• Review sworn affidavits as well as unsworn or anonymous complaints.
• Determines jurisdiction based on geographic incident location and personnel involved.
• Confers with the Executive Director, Assistant Director or other staff in making determinations.
• Make recommendations to Executive Director regarding outcomes of OPA investigations.
• Request all police records including Body-Worn Camera (BWC) and In Car Camera (ICC) video footage related to alleged violations of MNPD misconduct
• Serves as a point of contact for complainants as needed.
• Maintains knowledge of developments, trends, and best practices of law enforcement procedures including local, state, and federal legal and regulatory changes.
• Creates and maintains detailed and accurate records of information received and work performed.
• Maintains the confidentiality of case information, including any protected health and personnel information, law enforcement records & documentation, and any other records deemed confidential.
• Complete tasks assigned within time frames established by the Executive Director and state and local law.
• Interviews with complaints and witnesses, reviews documentation and evidence related to incident and gathers relevant and/or missing information, as needed.
• Prepare recommendations for case investigation by OPA or other resolution (mediation, etc.)
• Obtains and reviews MNPD documentation related to underlying incident (incident reports, supplemental reports, CAD and dispatch reports, arrest warrants, search warrants jail/booking and court documentation as needed.)
• Working with the community engagement and outreach division to ensure members of the public have awareness and education of our services.

Minimum Qualifications

Bachelor's degree in criminal justice, investigative journalism, public policy, public administration, auditing, sociology, psychology, legal practices or a related field plus three (3) years professional experience in auditing, investigation, compliance, or a related field.

"No Substitution"

Licenses Required:

Valid Driver License

Candidates with accreditations earned in a foreign institute are encouraged to apply.

Note: Per Metro Ordinance No. SO94-1078. All employees of the Metropolitan Government shall be residents of the State of Tennessee or become residents of the state within six (6) months of employment as a prerequisite to employment with the Metropolitan Government.

Preferred Experience, Knowledge, Skills, and Abilities

• Prior law enforcement, legal, or investigative experience
• Law Degree
• Professional experience in preparing auditing reports
• Experience in case management
• Trauma Informed Training and Communication
• Restorative Practices Training

We are an equal opportunity employer. All individuals, regardless of personal characteristics, are encouraged to apply. Metro Nashville is committed to selecting the most qualified candidate for each of our roles.

Metro Nashville Government respects the religious beliefs and practices of all employees and will make, on request, an accommodation for such observances when a reasonable accommodation is available that does not create an undue hardship on business operations.

Requests for ADA or other protected accommodations for the recruitment process should be directed to Human Resources at 615-862-6640.

Full-time, Civil Service positions -

10 Vacation Days per year (increasing after 5 years of service)

1 Sick Day per month

12 Paid Holidays per year

Public Safety - Sworn and Civilian positions -

20 vacation days per year

3 Personal days per year

1 Sick Day per month

12 paid holidays per year

Part-time, Non Civil Service positions - Visit HR and Benefits webpages for more information.

Full-time, Non Civil Service positions - contact hiring department for benefits information

Seasonal/Temporary positions - no benefits offered.

01

Do you have a valid Driver License?

• Yes
• No

02

What is the highest level of education you have completed?

• No diploma
• High School Diploma or Equivalent
• Associates Degree
• Bachelors Degree
• Masters Degree
• Doctoral Degree

03

If you have a degree, indicate your major field of study in the area below. If no degree indicate "none"

04

How many years of professional experience do you have in auditing, investigation, compliance, or a related field?

• None
• One to Two years
• Three to Four years
• Five to Six years
• Seven or more years

05

Briefly describe your experience in auditing, investigation, compliance, or a related field.

06

Briefly describe any experience you have in case management, law enforcement or legal investigation. If none "n/a"

Required Question

Employer Metropolitan Government of Nashville & Davidson County

Address Human Resources Division

700 President Ronald Reagan Way, Suite 201

Nashville, Tennessee, 37210

Phone (615) 862-6640

Website https://www.nashville.gov/departments/human-resources/employment-opportunities