Highlights
Position Summary: Administrative Services Managers Contractor position supporting customer account management activities. Requires strong attention to detail, analytical skills, initiative, and a proactive team-oriented approach.
Numbers & Facts
| Location | Phoenix, AZ |
| Industry | Other/Not Classified |
| Company Size | 100 to 499 employees |
| Year Founded | 1983 |
| Website | http://apollopros.com/ |
Description
Administrative Services Managers
Phoenix AZ
Contract -1st Shift, 5/40
Core Hours: 7:30am - 4pm
$34.25/hr
Work Arrangement: Administrative Services Managers
- Hybrid
- Full-time onsite during the training period
- Transitions to hybrid with a minimum of 2 onsite days per week at a future date to be determined
- Contractor position supporting customer account management activities.
- Manages a high volume of computer transactions and 200+ active orders.
- Requires strong attention to detail, analytical skills, initiative, and a proactive team-oriented approach.
- Regular interaction with both internal and external customers.
- Administer commercial and/or military repair orders.
- Acknowledge, quote, exchange, and invoice customer orders.
- Manage customer interactions and account activities.
- Interpret and execute customer contractual requirements.
- Process orders to maintain customer service levels.
- Proactively mitigate delivery risks and potential financial penalties.
- Determine the validity and disposition of warranty claims.
- Adhere to Global Trade compliance regulations.
- Maintain accuracy in a high-volume transactional environment.
- U.S. Citizenship required.
- Proven ability to maintain accuracy in a dynamic environment.
- Strong attention to detail.
- Analytical and problem-solving skills.
- Proactive team-player mentality.
- Ability to manage high-volume order activity and customer interactions.
- SAP proficiency.
- MRO Customer Account Management experience.
- U.S. Government Repair Contract Administration experience.
- Knowledge of FARs and DFARs.
- Experience with CAV.
- Experience with PIEE.
About Company
Apollo Professional Solutions was founded by Gayle A. Williams in 1983 as a technical staffing firm supporting New England aerospace companies. Today, Apollo has grown into a $40 million year company, with 5 regional offices nationwide that offers diversified support to industries that include: defense, military, aeronautical, civil, food & beverage, healthcare, marine, pharmaceutical and scientific industries, as well as local government. We are an equal opportunity employers, that is also certified as a Women’s Business Enterprise by WBENC as well as the State of Massachusetts (SOWMBA Office.)