Administrative Services Analyst/Senior Administrative Services Analyst

Administrative Services Analyst/Senior Administrative Services Analyst

Salary

$41.90 - $61.63 Hourly

Location

City Hall - 200 Civic Center Mission Viejo, CA

Job Type

Full-time

Job Number

2627-06

Department

Administrative Services

Opening Date

09/11/2026

Closing Date

10/2/2026 3:00 PM Pacific

• Description
• Benefits
• Questions

Description

City of Mission Viejo Invites Applications for

ADMINISTRATIVE SERVICES ANALYST

$41.90 - $61.63 per hour

SENIOR ADMINISTRATIVE SERVICES ANALYST

$49.62 - $71.58 per hour

APPLY BY: 3:00 P.M., FRIDAY, OCTOBER 2, 2026

The City of Mission Viejo is seeking a versatile, highly analytical, and collaborative professional to join our Administrative Services team. Under general direction, you will perform a variety of complex technical and professional functions that keep our city operations running smoothly, transparently, and efficiently. If you are a problem-solver who thrives on data analysis, operational efficiency, and cross-departmental collaboration, this role offers an impactful opportunity to support vital public programs and community initiatives.

Currently, there is one (1) full-time vacancy normally scheduled to work Monday to Friday from 8:00 a.m. to 5:00 p.m. but may vary depending on the needs of the City including after-hours Commission and/or City Council meetings. This is an FLSA exempt position and is not entitled to overtime.

Appointment of an applicant to fill the vacancy may be made from either the Administrative Services Analyst or the Senior Administrative Services Analyst classifications and the selection will be based on the applicant that most closely meets the requirements of the position and best suits the particular needs of the City of Mission Viejo. The eligibility list established for this position may be used to fill future full-time, part-time or temporary Administrative Services Analyst or the Senior Administrative Services Analyst vacancies.

The first round of Zoom interviews is tentatively scheduled for the week of October 12, 2026. Only one date will be available for an applicant to attend. The City will not accommodate applicant scheduling requests for alternative dates and it is recommended that you plan your calendar accordingly.

Examples of Important and Essential Duties

Your impact

• Program Administration: Administer core Administrative Services programs, including municipal budgeting, centralized purchasing, contract administration, risk management, and grant compliance.
• Research & Analysis: Conduct thorough research and prepare comprehensive financial analyses, ensure compliance, and produce detailed reports to support executive decision-making.
• Process Optimization: Analyze departmental practices and operational procedures to recommend innovative organizational, procedural, and policy improvements.
• Strategic Departmental Support: Provide complex, responsible assistance and expert guidance to various City departments regarding procurement, risk, and fiscal policies.
• Management Support: Deliver administrative and analytical backup to Administrative Services management staff and perform other related duties as required.
• As a Senior Analyst: In addition to the above, perform the most complex assignments that require extensive knowledge and proficiency. Serve as a subject-matter-expert & mentor to professional, technical, and/or administrative support staff.

Applicants are encouraged to review the entire Administrative Services Analyst & Senior Administrative Analyst job descriptions by visiting the City's website at https://cityofmissionviejo.org.

YOUR TEAM

Our Business Partners, i.e. our City Council, Executive Management, fellow employees and vendors look to the Administrative Services Department for expert advice and consultation in all financial, human resources, and risk management affairs. Financial management responsibilities include: developing financial policies and monitoring compliance; coordinating the long-range financial planning and two-year budget efforts of the City; monitoring revenues; billing, collecting, investing, and disbursing all funds; accounting, financial reporting and serving as liaison to the City's external auditors; overseeing the City's de-centralized purchasing activities; overseeing the financial information software (Tyler Munis); providing financial services to the Community Development Financing Authority, Housing Authority, and the Successor Agency; and providing staff support to the City's Investment Advisory Commission.

The Department is committed to equipping every team member with the knowledge, tools, and understanding needed to perform their duties with excellence and purpose - ensuring that our collective efforts positively shape our organization and the community we serve.

IDEAL CANDIDATE

• A Broad-Spectrum & Experienced Analyst: Comfortable pivoting between budget tracking, contract oversight, risk mitigation, and grant reporting. Has considerable experience using financial information software & is inquisitive to recommend enhancements.
• An Operational Thinker: Looks at existing processes and naturally identifies ways to make them leaner, faster, or more cost-effective. Flexible self-starter who is enthusiastic, eager to learn, and works independently with minimal supervision. Masters their responsibilities & understands the purpose behind their work. Does not hesitate to question ways we've always done processes and serves as an "issue spotter".
• A Clear Communicator: Able to synthesize complex financial or operational data into clear, actionable reports and present them effectively to city leaders and diverse departments.

Job Related and Essential Qualifications

Knowledge of:

• Administrative principles and practices, including goal setting and program development.
• Municipal finance software report writing.
• Principles and practices of municipal finance administration and budgeting, purchasing, risk management, treasury, and governmental accounting functions.
• Organizational and administration practices as applied to the analysis and evaluation of programs, policies and operational needs.
• Project management, analytical processes and report preparation techniques; municipal programs such as, but not limited to, budgeting, purchasing, risk management, finance, personnel, and other related governmental programs.
• Principles of personnel management including supervision, training, and performance evaluation.
• Research and reporting methods, techniques and procedures.
• Sources of information related to a broad range of municipal programs, services and administration.
• Pertinent Federal, State and local laws, codes, regulations and reporting requirements.
• English usage, spelling, grammar and punctuation.
• Standard office support practices and procedures, including the use of standard office equipment.
• Computer applications related to the work, including word processing, spreadsheet and database applications.
• Records management principles and practices.
• Techniques for providing a high level of customer service to public and City staff, in person, virtually and over the telephone.
• Safe driving principles and practices.
• Safe work practices.

Skill in:

• Assisting in developing and implementing goals, objectives, policies, procedures, and work standards.
• Advising and explaining policies, procedures and standards.
• Performing complex and challenging, professional, and technical administrative and analytical support work accurately and in a timely manner.
• Maintaining accurate financial records and preparing clear and accurate reports for informational, auditing, and operational use.
• Interpreting, applying and explaining complex laws, codes, regulations and ordinances.
• Reviewing and verifying accuracy of data.
• Preparing, analyzing and interpreting financial and accounting records, reports and documents.
• Using initiative and independent judgment within established policy and procedural guidelines.
• Research and report writing.
• Organizing own work, setting priorities and meeting critical deadlines.
• Making accurate arithmetic, financial and statistical computations.
• Using English effectively to communicate in person, over the telephone and in writing.
• Entering and retrieving data from a computer with sufficient speed and accuracy to perform assigned work.
• Using tact, initiative, prudence and independent judgment within general policy, procedural and legal guidelines.
• Establishing and maintaining effective working relationships with employees and those contacted in the course of the work.
• Operating modern office equipment including computer equipment and software programs.
• Operating a motor vehicle safely.

Experience and Training and License/Certificate

QUALIFICATIONS

Administrative Services Analyst: Equivalent to graduation from an accredited four-year college or university with major course work in business, public administration, accounting, finance, or a field related to the work and two (2) years of recent, related and responsible budgeting, purchasing, risk management, administrative and analytical experience. Additional years of experience may be substituted for the education requirement on a year-for-year basis up to a maximum of two (2) years. Experience utilizing Tyler ERP software and working in a public agency is highly desirable.

Senior Administrative Services Analyst: In addition to the above, two (2) years of professional journey-level analytical experience in budgeting, contract monitoring, or organizational research.

LICENSE OR CERTIFICATE

A driver's license is not required, but the employee must be able to arrange reliable and timely transportation to offsite facilities and vendors to complete essential functions as determined by assignment.

Benefits Overview

The following description is a general overview of the benefits provided to City of Mission Viejo benefit eligible employees. For specific details, please review the Human Resources Policies, Management and Budget Policies, Administrative Regulations, and official plan documents, or contact the Human Resources office at 949.470.3060.

Employees of the City are currently covered under the California Public Employees Retirement System (CalPERS). While the City does not participate in the Social Security System, federal mandate requires new employees to contribute 1.45% of wages to Medicare insurance coverage.

Retirement

Employees Hired On or After January 1, 2013, Who Are CalPERS Members -

A CalPERS member hired by the City of Mission Viejo within less than a six (6) month break in CalPERS covered service, will participate in the 2% at 60 formula, three-year final compensation, and 1959 survivor benefit. Employees are required to contribute the full 7% member contribution, plus an additional 1.5% towards the employer rate.

A CalPERS member hired by the City of Mission Viejo with a six (6) month or more break in CalPERS covered service, will participate in the 2% at 62 formula, three-year final compensation, and 1959 survivor benefit. The employee pays the full member contribution, which is variable. The contribution rate for new members is 50% of the normal cost rate which is subject to change. The current member contribution is 7.5%. Employees also contribute 1.5% towards the employer rate.

Employees Hired On or After January 1, 2013, Who Are Not CalPERS Members -

Employees hired on or after January 1, 2013, will participate in the 2% at 62 formula, three-year final compensation, and 1959 survivor benefit. The employee pays the full member contribution, which is variable. The contribution rate for new members is 50% of the normal cost rate which is subject to change. The current member contribution is 7.5%. Employees also contribute 1.5% towards the employer rate.

Employers Contribution Rate -

Beginning July 1, 2025, the employers normal cost contribution rate is 11.96%, which reflects the employee pick-up of 1.5% of the employer rate.

Retiree Benefits

Employees Hired On or After December 2, 2006 -

The Citys Retiree Health Savings Plan is a defined contribution health reimbursement plan, which is intended to help employees offset post-retirement healthcare costs by allowing employees to contribute pre-tax dollars from their current wages with an additional contribution from the City, into an account that can be accessed upon retirement. To be eligible for the full benefits of the RHS Plan, an employee must reach age 55 with a total of 15 years of service with the City of Mission Viejo.

The RHS Plan requires mandatory contributions from both the employee and the City. Contributions to the RHS Plan will commence for an employee beginning with the first pay period that occurs after the eligible employees completion of one year of service with the City. Eligible employees will be required to contribute 1.5% of their salary. Deductions will be pre-tax and will be taken from each paycheck.

Starting the same date, the City contribution will be $100 per month ($50 per pay period for 24 pay periods) for full-time employees, $75 per month ($37.50 per pay period for 24 pay periods) for full-time equivalents of .750 to .999, and $50 per month ($25 per pay period for 24 pay periods) for full-time equivalents of .500 to .749, after the completion of the waiting period. This program is administered by MissionSquare.

Payday

The City issues paychecks on a biweekly basis (see Payroll Calendar), every other Friday. Benefits are deducted from paychecks twice a month.

Holidays

The City observes ten (10) paid holidays, including a Winter Closure at City Hall and the Corporation Yard between December 26th and December 31st. Effective July 2025, employees also have two (2) floating holidays per year, which is credited annually on January 1st (on the employees hire date in the first year) and cannot be carried-over.

Comprehensive Annual Leave

Provides employees with paid time off for rest and relaxation, personal or family illness, bereavement, and personal business. For non-exempt classifications, 19 days annual accrual during the first year, increasing to 30 days beginning in year ten, prorated based on the full-time equivalent for all part-time positions. For exempt classifications, 24 days annual accrual during the first year, increasing to 35 days beginning in year ten, prorated based on the full-time equivalent for all part-time positions.

Jury Duty Leave

Employees are granted up to 30 paid days for jury service.

Cafeteria Plan

The City offers a "cafeteria style" flexible benefits plan, with a fixed monthly contribution provided by the City for all regular and probationary full-time and part-time employees. The benefits plan is covered under Section 125 of the Internal Revenue Code allowing employees to pay monthly benefit premiums on a pre-tax basis. Benefit coverage begins the first day of the month following thirty-days (30) of continuous regular employment.

Medical Insurance

The City contracts with CalPERS to offer medical insurance to employees, plus their qualified dependents. Employees are required to participate in the City group medical plan.

Dental Insurance

The City contracts with Delta dental for dental coverage for employees, plus their qualified dependents. There is a choice among two plans, Delta PPO and Delta Care PMI.

Vision

The City contracts with Vision Service Plan (VSP) for vision coverage for employees, plus their qualified dependents.

Life Insurance

The City contracts with Voya to provide term life insurance for employees in an amount equal to two (2) times the employees annual salary to a maximum of $400,000. The City pays the full cost of the monthly premium. If you need more than the Basic Life insurance the City provides, you may purchase additional coverage by enrolling in the Supplemental Term Life (STL) and AD&D insurance programs.

Short and Long Term Disability

The City contracts with Voya to provide both short and long-term disability insurance coverage to the employee, in a benefit amount up to 66% of the employees salary. The City pays the full cost of the monthly premium.

Flexible Spending Account

You can set up one Flexible Spending Account (FSA) for health care expenses and another to pay for the cost of caring for your dependents while you are at work. The Health Care Spending Account is a tax-free way to pay any qualified out-of-pocket expenses associated with medical, dental, and vision care for yourself and any family members who are legal dependents. You may contribute up to the IRS allowed maximum, pre-tax, annually to this account. The Dependent Care Spending Account allows you to pay for child or elder care expenses on a tax-free basis. You may contribute up to the IRS allowed maximum annually towards this account. Both types of accounts are administered through Wex Benefits.

Employee Assistance Program

The City contracts with CONCERN to provide short term counseling benefits, as well as life management services and referrals, to employees, their dependents, and any other members within their household. The City pays the full cost of the monthly premium.

Deferred Compensation

A voluntary deferred compensation plan is available through Voya. The City matches contributions up to $150 per month.

College Savings Plan

The City offers payroll deductions to a qualified 529 plan. This voluntary ScholarShare fund, managed by ScholarShare, is a flexible college savings program that helps make saving for a childs higher education easier.

Wellness Program

The City offers free membership, with some restrictions, to the Citys Recreation and Tennis Centers for employees and their resident family members.

Tuition Reimbursement

Once probation has been successfully completed, the City offers tuition reimbursement to employees for qualified classes and/or programs up to $1,250 per fiscal year, prorated based on the full-time equivalent for all part-time positions. Pre-approval by the employees supervisor and the City Manager is required.

Technology Loan Program

Once probation has been successfully completed, an interest-free technology loan is available to employees in an amount up to $3,500, prorated based on the full-time equivalent for all part-time positions.

Flexible Workplace Program

The Flexible Workplace Program allows an employee to enter into an agreement to schedule portions of their work week away from their regular worksite. Participating employees will work a full workday, but program participation allows times and number of hours in the office to be scheduled differently between individual days of the week. The City Manager must approve all Flexible Workplace Program applications. Program participation is a benefit and not an entitlement and is approved on a case-by-case basis.

01

The information provided in your application must support your selected answers in the supplemental questions. The information you provide will be verified and documentation may be required. Please be as accurate as possible. You may be asked to demonstrate your knowledge and skills in a work sample or during an interview. By completing this supplemental questionnaire, you are attesting that the information you have provided is accurate. Any misstatements, omissions, or falsification of information may eliminate you from consideration or result in dismissal. Responses such as, "see resume" or "see application" will result in rejection of your application.

• Yes, I understand and agree
• No, I do not agree

02

The first round of Zoom interviews is tentatively scheduled for the week of October 12, 2026. Only one date will be available for an applicant to attend. The City will not accommodate applicant scheduling requests for alternative dates and it is recommended that you plan your calendar accordingly. Further, if you are invited to an interview, you will receive an email from the City of Mission Viejo with instructions to self-schedule yourself for an interview time the week of October 12, 2026. Failure to self-schedule an interview on time and/or to show up for the interview on time is an automatic fail for this recruitment. Do you understand and acknowledge these instructions?

• Yes
• No

03

If you are substituting years of experience for the education qualification, please specify below how many years of experience you possess, identify in what field of study, and identify which employer(s) you received this experience. Please include the name of the employer and the dates of employment. If you are not substituting years of experience, please indicate "N/A" as your response.

04

How many years of municipal government experience do you possess?

• No experience
• Less than one year
• At least one, but less than three
• At least three, but less than five years
• At least five, but less than eight years
• At least eight, but less than ten years
• Ten or more years

05

Which types of government agencies have you worked for? (Check all that apply)

• City Government
• County Government
• State Government
• Federal Government
• Other
• No Government Agency Experience

06

Describe your experience using an enterprise resource planning (ERP) or financial/accounting software system (e.g., Tyler Munis, SAP, Oracle, PeopleSoft, or similar).

07

Please describe your experience preparing and submitting City Council Agenda reports, and various other commission, committee, and staff reports, resolutions, and ordinances. If you do not have any applicable experience, please detail your methodology for gaining knowledge and experience in this area.

08

Describe your professional experience with municipal or organizational budget development, monitoring, and analysis. Include your specific role, the size/scope of the budget you worked with, and examples of tasks you performed (e.g., budget preparation, variance analysis, forecasting, budget transfers/amendments, or preparing budget-related reports for management). If you do not have any applicable experience, please detail your methodology for gaining knowledge and experience in this area.

09

Describe your professional experience with purchasing, procurement, or contract administration. Include your specific role, and examples of tasks you performed (e.g., developing or applying purchasing policies and procedures, processing requisitions/purchase orders, reviewing contracts and insurance requirements, or administering a purchasing card program). If you do not have any applicable experience, please detail your methodology for gaining knowledge and experience in this area.

10

Describe your professional experience with risk management. Include your specific role, and examples of tasks you performed (e.g., reviewing certificates of insurance and contract risk-transfer provisions, administering claims, coordinating with adjusters/third-party administrators, coordinating insurance renewals, or leading safety program activities). If you do not have any applicable experience, please detail your methodology for gaining knowledge and experience in this area.

11

Rank the following three functional areas from strongest (1) to weakest (3) based on your professional experience: Budget / Purchasing / Risk Management.

12

For the area you ranked as weakest, describe the specific steps you would take to build proficiency in that area.

13

What are your long-term career goals, and how does this role fit into your overall career plan?

Required Question

Employer City of Mission Viejo

Address 200 Civic Center

Mission Viejo, California, 92691

Phone 949.470.3060

Website https://www.cityofmissionviejo.org