Enterprise Holdings logo

Administrative Representative - PDX - Full-time

Enterprise Holdings

  • Portland, Oregon
  • 9 days ago
  • Full-time

Highlights

Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing. Responsibilities: Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors.

Numbers & Facts

LocationPortland, Oregon
Job TypeFull-time
IndustryTravel, Transportation and Tourism
Company Size10,000 employees or more
Year Founded1957
Websitehttps://go.enterpriseholdings.com

Description

Overview:

Enterprise Mobility has an exciting opportunity for a full-time Administrative Representative at the Portland International Airport located at 9115 N.E. Airport Way, Portland OR 97220!

We are a multi-billion dollar industry leader that is rapidly expanding and growing. At Enterprise, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business at one of the Nation's top airport locations.

 

The Administrative Representative will provide a high level of customer service by assisting both internal and external customers primarily via the phone, in addition to administrative support.

 

Available Schedules:

Sunday-Thursday 12pm-8:30pm

Tuesday-Saturday 12pm-8:30pm

 

This full time opportunity starts at $19/ hour, with additional monthly bonus opportunities.

 

We offer:

  • Paid time off
  • Paid holidays
  • Employee discount
  • Retirement savings plan including 401k plus employer match
  • Health benefits for you and your family
  • Training and development

Details on benefits available are available at https://careers.enterprise.com/rewards-and-benefits

Responsibilities:
  • Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors
  • Make outgoing calls- callback management, A/Rs and miscellaneous calls as assigned
  • Provide a high level of customer service by assisting customers and assessing their rental needs primarily over the phone and via email
  • Assist with vehicle inventory, unaccounted unit research, and airport lost and found management
  • Notify Management of any known customer problems 
  • Notify Management of any known vehicle problems and any required vehicle maintenance
  • Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing 
  • Perform miscellaneous and backup job-related duties as assigned

Equal Opportunity Employer/Disability/Veterans

Qualifications:
  • Must be at least 18 years old
  • High school diploma or GED required; some college preferred
  • Must have at least 6 months of prior customer service, retail, or administrative support experience
  • Must have a valid driver's license with no more than two chargeable moving violations or accidents within the last three years. 
  • No drug or alcohol related convictions on driving record (DWI/DUI)  in past 3 years
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

Benefits

Military Leave, Prescription Drug Coverage, Professional Development, 401K, Employee Referral Program, Flexible Spending Accounts, Employee Events, Retirement / Pension Plans, Life Insurance, Merchandise Discounts

About Company

ABOUT COMPANY:

A family-owned, world-class portfolio of brands. A global network that spans across more than 90 countries. Some 100,000 dedicated team members sharing common values. And more than 1.9 million vehicles taking our customers wherever they need to go. Any way you measure it, we've become a leader in the transportation service industry. How did we get here? By taking care of our customers, our communities and our employees – and staying true to our mission.

Working Here

Our people are the reason for our success. By living out our values each day and providing exceptional customer service, we’ve built a strong culture – one in which we bring honesty and integrity to all we do. We work hard, but never forget to have a little fun in the process. For more than 60 years, our values have been at the root of our success as a team and as individuals.

Our Values:

• Our brands are the most valuable things we own.
• Personal honesty and integrity are the foundation of our success.
• Customer service is our way of life.
• Our company is a fun and friendly place where teamwork rules.
• We work hard... and we reward hard work.
• Great things happen when we listen... to our customers and to each other.
• We strengthen our communities, one neighborhood at a time.
• Our doors are open.

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