Benefits:- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
We are looking for a dependable and organized Administrative & Referral Assistant to join our team. This role plays a vital part in ensuring our clinic runs smoothly by managing incoming calls, scheduling appointments, and handling referral and document workflows with accuracy and care.
The ideal candidate is detail-oriented, professional, and enjoys helping patients and families while keeping administrative tasks on track.
Key Responsibilities:
- Document & Referral Management
- Scan, upload, and organize documents into the electronic record system
- Prepare and send referrals to specialists
- Track referral status and follow up as needed
- Administrative Support
- Manage and direct incoming phone calls with professionalism and courtesy
- Schedule, confirm, and update patient appointments
- Greet patients and assist with check-in/check-out processes (as needed)
- Maintain accurate communication records
- Support providers and staff with administrative tasks and correspondence
- Office Coordination
- Assist with data entry, filing, and maintaining organized workspaces
- Communicate effectively with outside offices and patients to ensure continuity of care
- Uphold confidentiality and HIPAA compliance at all times
Qualifications:
- Prior experience in a medical office or administrative setting preferred
- Excellent verbal and written communication skills
- Strong computer proficiency (EclinicalWorks or other EMR experience a plus)
- Reliable, detail-oriented, and able to multitask in a fast-paced environment
- Friendly, professional demeanor with a strong sense of teamwork
Schedule:
Monday–Friday, 8:00 AM – 5:00 PM
Compensation:
Based on experience