ADMINISTRATIVE PROGRAM SPECIALIST B-FISCAL/BILLING

ADMINISTRATIVE PROGRAM SPECIALIST B-FISCAL/BILLING

Salary

$40,140.00 - $78,792.00 Annually

Location

Hammond, LA

Job Type

Classified

Job Number

226263-APSB-FISCAL

Department

LDH-Florida Parishes Human Services Authority

Opening Date

09/22/2026

Closing Date

9/29/2026 11:59 PM Central

• Description
• Benefits
• Questions

About this Job

We believe that our individual differences are our strength, and it forms the foundation that allows our agency to empower individuals to experience a greater quality of life.

Our agency's vision is that all people will be empowered to lead meaningful and productive lives among friends, relatives, and neighbors regardless of behavioral health needs or developmental disabilities. We have been lighting the path forward into recovery by providing person-centered services to adults and children who meet the treatment criteria for substance use disorders, developmental disabilities, and/or mental health.

To learn more about our agency, please Visit our website.

Come join our team at Florida Parishes Human Services Authority as an Administrative Program Specialist B and help keep our provider and clinic credentialing and enrollment processes running smoothly. If you are organized, detail-oriented, and enjoy working with providers, insurance companies, and internal staff, this is a great opportunity to support accurate billing, timely payments, and quality services for the individuals we serve!

An ideal candidate shall possess the following competencies:

• Driving Results: The ability to set and pursue goals, maintain focus amid competing demands, and deliver results.
• Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.
• Making Accurate Judgments: The ability to assess options, weigh risks, and make sound decisions using available information and logical reasoning.

Minimum Qualifications

Four years of experience in administrative services; OR

Six years of full-time work experience in any field plus one year of experience in administrative services; OR

A bachelors degree plus one year of experience in administrative services; OR

An advanced degree.

EXPERIENCE SUBSTITUTION:

Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties and Other Information

Job Duties:

This position serves as a Credentialing Specialist for the agency and is responsible for the initial and ongoing credentialing, recredentialing, and enrollment of licensed clinical and medical staff with governmental and commercial insurance payers. The incumbent must work independently and demonstrate a high level of both interpersonal and communication skills (verbal and written).

Duties of this position include:

• Managing provider and clinic credentialing, recredentialing, and enrollment with Medicaid, Medicare, managed care organizations, commercial insurance carriers, and other third-party payers, ensuring timely applications, revalidations, and continued participation.
• Maintaining accurate provider and clinic enrollment and credentialing records, including provider rosters, specialty and taxonomy assignments, practice locations, payer participation, and required documentation.
• Coordinating provider additions, changes, terminations, and payer roster updates, while monitoring credentialing requirements and resolving issues that could affect billing, service authorizations, claims payment, or agency revenue.
• Researching and resolving credentialing-related claim denials, reimbursement issues, and enrollment discrepancies in coordination with billing staff, the Utilization Coordinator, insurance carriers, and other payer representatives.
• Serving as the primary liaison with insurance companies and payers regarding provider contracting, enrollment, credentialing, participation, authorization-related matters, and changes to payer requirements.
• Monitoring payer policies, bulletins, newsletters, provider manuals, contracts, and participation agreements and communicating updates and potential operational impacts to leadership and relevant departments.
• Maintaining CAQH profiles and credentialing compliance, including monitoring professional licenses, certifications, DEA registrations, malpractice insurance, and other requirements and ensuring current documentation is submitted to CAQH and payer portals.
• Maintaining organized, secure, and confidential credentialing and billing documentation in accordance with agency policies, payer requirements, HIPAA, record-retention schedules, and applicable regulations, including preparing records for audits, reviews, medical record requests, and compliance activities.

Position-Specific Details:

Appointment Type: Probational Appointment

Career Progression: This position will be filled as an Administrative Program Specialist B

Compensation: The salary range for the position is below.

• Administrative Program Specialist B: $19.30/hour minimum - $37.88/hour maximum

Salary may be negotiable depending on the chosen applicant's level of experience. Note regarding the advertised pay range: The maximum amount listed is the maximum salary a person can make while in this title and NOT the maximum amount we are allowed to pay a new hire.

Location: Executive Administration/Billing Department is housed in Hammond, Louisiana.

How To Apply:

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their applications to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

• Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

Contact Information:

For further information on this vacancy, please contact:

Emily Barthelemy

HR Analyst C

Florida Parishes Human Services Authority

835 Pride Drive, Suite B

Hammond, LA 70401

emily.barthelemy@fphsa.org

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

Insurance Coverage More information can be found at https://info.groupbenefits.org/

Parental Leave - Up to six weeks paid parental leave

More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

Holidays and Leave - State employees receive the following paid holidays each year:

• New Years Day
• Martin Luther King, Jr. Day,
• Mardi Gras,
• Good Friday,
• Memorial Day,
• Independence Day,
• Labor Day,
• Veterans Day,
• Thanksgiving Day and Christmas Day.
• Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement - State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

• Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video to give you more detailed information about their system
• Teachers Retirement System of Louisiana (www.trsl.org),
• Louisiana School Employees Retirement System (www.lsers.net), among others

01

DR: Driving Results - How well do you set goals, stay focused, and follow through-especially when faced with challenges or competing demands?

• I struggle to set direction, miss deadlines, avoid challenges, or resist feedback.
• I set basic goals, make some progress, and accept feedback when supported.
• I set clear goals, stay focused, take ownership of results, and use feedback to improve.
• I set bold goals, lead progress, push through setbacks, and help others learn from challenges.

02

DR: Driving Results - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

03

FPP: Following Policies and Procedures - How well do you apply rules, policies, and procedures in your work?

• I struggle to follow rules or apply policies correctly, which can lead to confusion or mistakes.
• I follow rules with support and help correct issues, but I sometimes apply policies inconsistently.
• I apply and explain policies accurately, adapt to routine situations, and help improve procedures.
• I guide others in applying policies, prevent compliance issues, and improve procedures based on experience.

04

FPP: Following Policies and Procedures - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

05

MAJ: Making Accurate Judgments - How do you make decisions when faced with choices, risks, or limited information?

• I make reactive or delayed decisions and sometimes overlook risks, priorities, or potential bias.
• I try to weigh options but struggle when there's uncertainty, competing priorities, or unclear outcomes.
• I make timely, well-reasoned decisions by using available information, context, and trade-offs.
• I make sound decisions in complex situations, lead others through ambiguity, and adapt as new information emerges.

06

MAJ: Making Accurate Judgments - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

07

Do you have experience credentialing or recredentialing staff/facilities with insurance payers (Medicaid, Medicare, Private Insurance, etc.)?

• Yes
• No

08

If you answered "Yes" to the previous question, please explain your experience. If you answered "No" to the previous question, please enter "N/A".

09

Do you have experience in maintaining insurance rosters of staff?

• Yes
• No

10

If you answered "Yes" to the previous question, please explain your experience. If you answered "No" to the previous question, please enter "N/A".

11

Do you have experience in obtaining authorizations or in appealing claims with insurance payers?

• Yes
• No

12

If you answered "Yes" to the previous question, please explain your experience. If you answered "No" to the previous question, please enter "N/A".

13

Do you have experience in behavioral health or any other healthcare billing?

• Yes
• No

14

If you answered "Yes" to the previous question, please explain your experience. If you answered "No" to the previous question, please enter "N/A".

Required Question

Employer State of Louisiana

Address 1201 N 3rd St

Baton Rouge, Louisiana, 70802

Phone (866) 783-5462

Website http://agency.governmentjobs.com/louisiana/default.cfm