ADMINISTRATIVE PROGRAM SPECIALIST-A (DCO/OTS)

ADMINISTRATIVE PROGRAM SPECIALIST-A (DCO/OTS)

Salary

$3,127.00 - $6,136.00 Monthly

Location

Baton Rouge, LA

Job Type

Classified

Job Number

OTS 090226 ERG

Department

Division of Administration-Office of Technology Services

Opening Date

09/02/2026

Closing Date

9/16/2026 11:59 PM Central

• Description
• Benefits
• Questions

About this Job

The Division of Administration/Office of Technology Services has a vacancy. This job title has an assigned pay grade of AS-613. This position is located in the Data Center Operation Section. Req. 225332

The Office of Technology Services aims to be a responsible partner in delivering innovative, effective, and reliable solutions that support and enhance the IT functions within Executive Branch Departments. The Office of TechnologyServices will work to increase the return on the States investment in technology by promoting smart decision-making, solving problems intelligently, increasing the rate of project success, and fostering a skilled and professional staff.

Incumbent of this position assists with the administrative functions for the Data Center Operations (DCO) division. DCO provides core infrastructure for state agencies statewide. DCO has approximately 220 employees that manage two state data centers which includes support for 5,000 servers, 14,000 databases, 40,000 email accounts, 2,800+ network nodes across 1,250 locations, and 5,500 circuits. Supervision is received from the Administrative Assistant 5 and work is performed with a moderate independence and initiative. Verbal and written communication skills are required as well as considerable knowledge of state policies, laws, rules and regulations. DCO has approximately 220+ employees, and the incumbent is responsible for assisting with administrative functions for OTS-DCO such as payroll, purchasing, personnel management, supply inventory, serving as office receptionist, and other administrative support functions. The incumbent also works on special projects as required.

AN IDEAL CANDIDATE SHOULD POSSESS THE FOLLOWING COMPETENCIES:

• Accepting Direction: The ability to be open and willing to follow guidance or instructions.
• Driving Results: The ability to set and pursue goals, maintain focus amid competing demands, and deliver results.
• Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.
• Making Accurate Judgments: The ability to assess options, weigh risks, and make sound decisions using available information and logical reasoning.

The Division of Administration is the state government's management arm and the hub of its financial operations. Division offices perform a wide variety of activities including the following:

• Overseeing the state's capital construction program
• Working to provide state and federal grants for community development
• Development of the state budget
• Providing technology services
• Giving agencies guidance in the state purchasing and contracting process as they seek goods and services
• Administering a program that provides federal funds to help Louisiana residents recover from a series of devastating hurricanes

Minimum Qualifications

Three years of experience in administrative services; OR

Six years of full-time work experience in any field; OR

A bachelors degree.

EXPERIENCE SUBSTITUTION:

Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties and Other Information

Job Duties:

PAYROLL ADMINISTRATION:

• Functions as time-keeping administrator for DCO's 220+ staff. Enters data into the LaGov HCM Payroll System for attendance and leave usage as needed and at the supervisors discretion.
• Calculates, keys, audits, and monitors all aspects of the payroll system according to established DOA HR policy and procedure.
• Participates in internal and legislative payroll audits.
• Coordinates and performs all activities associated with payroll. Enters and submits documentation for review and approval for all necessary Prior Period Adjustments.
• Collects and reviews all required supporting documentation for accuracy and proper signatures.

PURCHASING:

• Responsible for the procurement of supplies.
• Uses P-card to pay invoices and purchase materials.
• Performs P-card reconciliation and backup documentation monthly.
• Submits request in ABCLA.com for sharp machine supplies.
• Coordinates the ordering and purchase of specialty supplies (e.g., business cards, retirement plaques, etc.

PERSONNEL MANAGEMENT:

• Monitors employee performance evaluation system (PES) are completed in an accurate and timely manner to ensure compliance with DOA HR and Civil Service Rules.
• Advises management of any approaching deadlines that have not yet been met.
• Receives, interprets and distributes to management all Civil Service, DOA, and OTS policies and procedures relative to human resources matters.
• Responsible for distribution of pertinent information to all employees. Coordinates necessary approvals to post positions at the supervisors discretion (e.g., internal approvals, OTS Staffing Request Form, etc.)
• Coordinates job postings at the supervisors discretion (e.g., enters NEOGOV requisition, distributes applicant info, etc.)
• Monitors and facilitates changing positions to permanent status as warranted. Handle incoming/outgoing documents and route to appropriate internal sections in OTS, other state governmental offices and vendors, etc

SUPPLY INVENTORY:

• Manages the supply room inventory for DCO-ISB data center. Take periodic physical inventories. Makes certain an adequate level of supplies are available at all times, to ensure the uninterrupted operation of all activities within DCO.
• Recommends reorder quantities. Issues supplies to DCO employees.
• Performs all other tasks, special projects, analysis, studies and plans as directed. May act as primary of any of the above mentioned duties for OTS and/or backup for other OTS sections as needed.

Position-Specific Details:

Appointment Type: This vacancy will be filled by a new hire or by promotion of a current permanent status classified employee.

Louisiana is a "State as a Model Employer" for People with Disabilities.

How To Apply:

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the "Apply" link above and complete an electronic application which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the information section of the Current Job Opportunities page.

• Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applicants qualifying based on college training or receipt of a bachelors degree will be required to submit an official college transcript to verify credentials claimed prior to appointment. Please make every effort to attach a copy of your transcript to your application. The transcripts can be added as an attachment to your online application. The selected candidate will be required to submit original documentation upon hire.

Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position. A criminal history check may be conducted on employees changing positions including promotions, demotions, details, reassignments and transfers. Also, prospective employees may be subject to pre-employment drug testing. New hires will be subject to employment eligibility verification via the federal governments E-verify system.

For further information about this posting, please contact:

Erica R. Gay

HR Specialist

Division of Administration/Office of Human Resources

Email: Erica.Gay@la.gov

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

Insurance Coverage More information can be found at https://info.groupbenefits.org/

Parental Leave - Up to six weeks paid parental leave

More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

Holidays and Leave - State employees receive the following paid holidays each year:

• New Years Day
• Martin Luther King, Jr. Day,
• Mardi Gras,
• Good Friday,
• Memorial Day,
• Independence Day,
• Labor Day,
• Veterans Day,
• Thanksgiving Day and Christmas Day.
• Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement - State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

• Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video to give you more detailed information about their system
• Teachers Retirement System of Louisiana (www.trsl.org),
• Louisiana School Employees Retirement System (www.lsers.net), among others

01

Do you have experience managing payroll or time-keeping for a large organization, and specifically, do you have experience utilizing the LaGov HCM Payroll System or a similar enterprise payroll platform? If yes, please describe your experience.

02

Do you have any experience managing state purchasing cards (i.e., P-cards), reconciling invoices, and tracking related documentation? If yes, please describe your experience.

03

Do you have experience with human resources administrative functions? If yes, please describe your experience.

04

Do you have experience with state government HR policies, procedures, or Civil Service Rules? If yes, please describe your experience.

05

ADi: Accepting Direction - How well do you accept guidance, follow instructions, and adjust when given feedback?

• I resist direction, ignore feedback, and need reminders to complete tasks.
• I follow direction with reminders and often need clarification or support.
• I follow direction reliably, adjust to feedback, and complete tasks on time.
• I adapt quickly, follow through, and help others adjust as needed.

06

ADi: Accepting Direction - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

07

DR: Driving Results - How well do you set goals, stay focused, and follow through-especially when faced with challenges or competing demands?

• I struggle to set direction, miss deadlines, avoid challenges, or resist feedback.
• I set basic goals, make some progress, and accept feedback when supported.
• I set clear goals, stay focused, take ownership of results, and use feedback to improve.
• I set bold goals, lead progress, push through setbacks, and help others learn from challenges.

08

DR: Driving Results - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

09

FPP: Following Policies and Procedures - How well do you apply rules, policies, and procedures in your work?

• I struggle to follow rules or apply policies correctly, which can lead to confusion or mistakes.
• I follow rules with support and help correct issues, but I sometimes apply policies inconsistently.
• I apply and explain policies accurately, adapt to routine situations, and help improve procedures.
• I guide others in applying policies, prevent compliance issues, and improve procedures based on experience.

10

FPP: Following Policies and Procedures - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

11

MAJ: Making Accurate Judgments - How do you make decisions when faced with choices, risks, or limited information?

• I make reactive or delayed decisions and sometimes overlook risks, priorities, or potential bias.
• I try to weigh options but struggle when there's uncertainty, competing priorities, or unclear outcomes.
• I make timely, well-reasoned decisions by using available information, context, and trade-offs.
• I make sound decisions in complex situations, lead others through ambiguity, and adapt as new information emerges.

12

MAJ: Making Accurate Judgments - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

Required Question

Employer State of Louisiana

Address 1201 N 3rd St

Baton Rouge, Louisiana, 70802

Phone (866) 783-5462

Website http://agency.governmentjobs.com/louisiana/default.cfm