Administrative Operations Support Specialist

Title: Administrative Operations Support Specialist

State Role Title: Admin and Office Spec III

Hiring Range: $24.00 - $28.00 per hour

Pay Band: UG

Agency: Dept Conservation & Recreation

Location: MAIN STREET CENTRE

Agency Website: https://www.dcr.virginia.gov

Recruitment Type: General Public - G

Job Duties

The Virginia Department of Conservation and Recreation (DCR) is hiring! DCR is the state’s lead conservation agency, providing access for outdoor recreation, strengthening communities’ flood resilience, and protecting what Virginians care about: clean water, parks, natural habitat, and open spaces.

Serving a diverse commonwealth rich in nature and culture, DCR touches all Virginians’ lives.

Virginia State Parks' Business and Revenue Division is accepting applications for an Administrative Operations Support Specialist position.

This position provides on-site administrative support at Main Street Center in Richmond, Virginia. This role will perform background checks utilizing the Virginia State Police, VCIN, under the authority of the Office of Public Safety & Law Enforcement, which is responsible for the Department’s access to this network. The position will be responsible for providing information to the Chief of Public Safety & Law Enforcement, or designee, for review as required by policy.

In this role, you will also support SharePoint administration by coordinating, organizing, and maintaining the Virginia State Parks Intranet. Responsibilities include ongoing management of document libraries, news features, automation repositories, calendars, knowledge resources, approval workflows, related data, and other identified information systems or administrative processes used across Virginia State Parks.

This position requires close collaboration with internal partners such as divisional staff, Information Technology, the Office of Public Safety and Law Enforcement, Human Resources, and various State Parks working groups.

In this position, you will:

• Maintain certified VCIN operator status and meet all requirements established by the Chief of Public Safety & Law Enforcement, who is the designated official through the Virginia State Police for the Department’s VCIN access.
• Process background checks and provide information to the Chief of Public Safety & Law Enforcement for review and suitability determinations as outlined by policy.
• Provide support in maintaining administrative operations for the Virginia State Park Intranet SharePoint.
• Maintain a current and detailed SharePoint Site Map with scheduled quarterly updates.
• Collaborate with the Field Staff Administrative Coordinator to maintain a current SharePoint Standard Operating Procedure document.
• Assist the Business Administration and Revenue team with maintaining the automation repository and developing an owner maintenance schedule.
• Develop & maintain the division working group Team and associated channels.
• Advance and develop automations that effectuate efficiency amongst existing workflow procedures and processes.

This position is not eligible for teleworking or a hybrid combination of work. The selected candidate is expected to report to Main Street Center for each shift. This position may require limited travel throughout the state.

This is a wage position, which is not eligible for Commonwealth of Virginia benefits (health care, paid leave, etc.) and is limited to working 1,500 hours from May 1 to April 30. DCR provides the opportunity for wage employees to participate in tax-deferred compensation programs, supplemental disability insurance, and supplemental retirement accounts made available through the Commonwealth’s provider network at the employee’s expense.

DCR’s Mission is to conserve the natural, scenic, historic, and cultural resources of the Commonwealth. We invite you to learn more about DCR’s efforts to CONSERVE.

Minimum Qualifications

• Knowledge and proficiency using Microsoft 365 software
• Experience demonstrating excellent writing and verbal communication skills
• Experience with database administration
• Familiarity with outdoor recreation operations
• Demonstrated knowledge and experience managing SharePoint or related website management experience
• Eligible to obtain and secure NCIC/VCIN criminal justice terminal operator certification within 90 days of employment and maintain operator status throughout the duration of employment. 

*Eligibility for NCIC/VCIN criminal justice terminal Operator*

• Successful completion of a fingerprint-based background check paid for at the expense of the applicant.
• Must be at least 18 years of age
• Must be a United States citizen or a lawful permanent resident of the United States and eligible for naturalization.
• Successful applicants shall not be wanted for a crime in state or out of state, and shall not have in their background: Violent felony convictions as defined under Code of Virginia § 17.1-805 (C) and felony or misdemeanor convictions requiring registration pursuant to the Sex Offender and Crimes against Minors Registry Act (§ 9.1-900 et seq.). A plea of no contest shall be considered as a conviction for purposes of suitability. Non-violent felony convictions directly related to the nature of the position within the last 10 years. Misdemeanor convictions involving moral turpitude (e.g., crimes involving dishonesty, fraud, or conduct that violates societal standards of justice and good morals), possession of controlled substances, domestic violence, distribution of alcohol to a minor, two or more misdemeanor substance abuse offenses, or any other misdemeanor conviction directly related to the nature of the position within the last five years. Misdemeanor convictions involving the sale, manufacture, or distribution of any narcotic, controlled substance, imitation controlled substance, or dangerous drug as defined by law; within the last 5 years or more than once in the applicant's lifetime; no misdemeanor convictions of possession of marijuana within the past 12 months.
• Possession of a valid Virginia Driver's License or eligibility to obtain; no suspension within the past 12 months for moving violations; no convictions of drunk driving or driving under the influence within the past five years and not more than one conviction in the applicant's lifetime; no conviction of misdemeanor hit and run; no more than two traffic violation convictions within one year; and no more than three Department of Motor Vehicles demerit points. The history is not restricted to the 5-year period utilized by insurers.
• Have prior violation of NCIC/VCIN system (or comparable) and shall not be listed in the NCIC Gang File or Threat Screening Center.

Additional Considerations

• Demonstrated experience using Power Platforms
• Familiarity with Division of State Parks administration and operations
• Current access or experience as a user of the Virginia Criminal Information Network

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position. Applicants must submit an online application to be considered for this position. DCR does not accept applications, résumés, cover letters, or other materials in any format outside of the online system. Please ensure your online application and/or résumé are complete and accurately reflect your duties, skills, and relevant work experience.

A valid driver’s license is required to operate a state vehicle or a personal vehicle while conducting official business on behalf of the agency.

Employment in all positions within the Virginia State Parks is contingent upon satisfactory completion of a background check, including a criminal history record check. All employees within Virginia State Parks are required to wear state-issued uniforms and may work a varied schedule, including weekends and holidays.

DCR encourages applications from minorities, individuals with disabilities, veterans, and those with experience with the National Park Service or the federal government. We are an Equal Opportunity Employer (EEO/AA/TT).

Explore Virginia State Parks — On Us!

As a DCR employee, you’ll enjoy exclusive access to the natural beauty and outdoor experiences that make Virginia’s State Parks extraordinary — with free admission, special discounts, and perks that turn every visit into something memorable.

Employee benefits include:

• Free parking and admission to all Virginia State Parks.
• Overnight stay discounts for DCR classified, retired, and wage staff (after six months of service):
  • Free camping outside the Memorial Day to Labor Day season for sites accommodating up to six people.
  • Free Sunday–Thursday camping (excluding the night before holidays) during the Memorial Day–Labor Day period.
  • 50% off cabins (up to three bedrooms) outside the Memorial Day–Labor Day season for up to 14 nights. Two‑night minimum required. Bunkhouses, camping cabins, and yurts are included; one‑night yurt stays receive a 25% discount.

Join us and make Virginia’s great outdoors part of your life — it’s one of the many ways we show our appreciation for the people who make DCR’s mission possible!

Contact Information

Name: Human Resources

Phone: N/A

Email: HR@dcr.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.