Administrative Operations Coordinator

GPS Jobs is seeking an Administrative Services and Operations Coordinator for a part time position supporting a State Agency in Columbia, SC . Play an important role in supporting accessible transit services for the community.

GPS Jobs is seeking an Administrative Services and Operations Coordinator for a part time position supporting a State Agency in Columbia, SC. 
Why You Should Apply: 

• Competitive Pay: $18/hr or more depending on experience. 
• Part-time opportunity with a flexible schedule. 
• Work in a collaborative and customer-focused environment. 
• Play an important role in supporting accessible transit services for the community. 

What You Will Do: 

• Review complementary paratransit and half-fare program applications for accuracy and completeness. 
• Communicate with applicants and caregivers to obtain missing information and resolve discrepancies. 
• Enter and maintain application, eligibility, and program data in tracking systems. 
• Maintain organized electronic and physical records. 
• Prepare reports, summaries, and documentation for leadership and compliance reviews. 
• Process and distribute application packets, notices, and other program correspondence. 
• Monitor and follow up on returned or undeliverable mail. 
• Provide administrative support including filing, scanning, copying, and correspondence preparation. 
• Schedule appeal hearings and support related documentation. 
• Track and close customer complaints in the SFT system. 
• Upload monthly forms, reports, Fitness Center documentation, and other records. 
• Maintain the Trespass Notices list. 
• Provide backup support to Customer Experience Representatives as needed.

What is Needed: 

• High school diploma or equivalent
• 1 – 3 years of experience in administrative support, customer service, application processing, or a related field. 
• Proficiency in Microsoft Office Suite 
• Strong attention to detail and accuracy in data entry and document review. 
• Excellent written and verbal communication skills. 
• Strong organizational, time management, and multitasking abilities. 
• Ability to maintain confidentiality and handle sensitive information professionally. 
• Experience with ADA programs, public transit services, or working with individuals with disabilities preferred, but not required. 

GPS Jobs is a drug-free workplace, and a criminal background check is required. 
EOE