Administrative & Office Specialist III

Title: Administrative & Office Specialist III

Agency: Rappahannock Community College

Location: Gloucester - 073

FLSA: Nonexempt

Hiring Range: The hiring salary range is $45,000 - $50,000, and will be commensurate with experience..

Full Time or Part Time: Full Time

Additional Detail

Job Description:

Rappahannock Community College (RCC), founded in 1970, provides high-quality educational and training opportunities throughout a 12-county service region an hour east of Richmond on the beautiful western shore of the Chesapeake Bay with access to fresh local seafood and water activities. RCC delivers accessible and affordable educational opportunities, including for-credit transfer and career technical programs, robust distance education coursework, quality dual enrollment courses, and award-winning workforce training and credentialing programs. RCC's annualized enrollment of 3,700 credit students in 2024-2025 and almost 800 workforce and community development students are supported by almost 140 full-time employees and over 200 part-time/adjunct employees across two main campuses and five satellite sites.

Are you someone who wants to help students achieve their educational and professional dreams?

RCC seeks applicants for an Administrative & Office Specialist III position, responsible for administrative support to our Workforce Development Division. This is a full-time, classified, restricted staff position, with an excellent benefits package. Continuation of the position is contingent upon funding. The salary range will be $45,000 - $50,000, commensurate with experience.

Workforce Development provides high quality, flexible and cost effective professional and technical training programs for individuals, groups and organizations in the Northern Neck and Middle Peninsula of Virginia. This role primarily assists students and visitors and oversees testing services within the Workforce Development division of RCC.

This position schedules and assists with Workforce training offerings, updates the mailing list, and initiates phone contacts in an effort to meet enrollment projections. The incumbent assists students with registration, including determination of funding eligibility and requirements for enrollment. This includes working with students interested in Workforce classes to complete their applications for college courses. The Administrative and Office Specialist is responsible for gathering information, data entry, database creation and student file retention. This position also greets visitors and responds to telephone inquiries with tact, courtesy, and information accuracy. Lastly, this role administers and proctors tests for credentialing.

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155

Minimum Qualifications:

• Demonstrated excellent customer service skills
• Ability to organize and coordinate at a high level
• Excellent written and verbal communication skills
• Excellent problem-solving skills coupled with the ability to work both independently and as a team member
• Experience with and ability to maintain confidentiality
• Experience with Microsoft Office (Word, Outlook, Access, and Excel)
• Experience with accurately managing file systems
• Experience with Zoom meetings and telephone systems

Additional Considerations:

• Experience with testing administration
• Knowledge of VCCS and RCC policies and procedures