The Counseling and Diagnostic Center of Woodfield, Ltd., an outpatient mental health practice located in Schaumburg, IL, is seeking a dependable, detail-oriented Administrative Support Specialist to assist prescribers with non-clinical administrative functions and support daily practice operations.
This role requires strong organizational skills, discretion, and the ability to manage multiple responsibilities independently in a confidential healthcare environment.
Core Responsibilities
- Assist prescribers with non-clinical administrative functions
- Support clients and providers with day-to-day administrative tasks
- Manage new client documentation and ongoing recordkeeping
- Coordinate pharmacy communications and medication-related administrative matters
- Verify prescription status and appointment scheduling
- Assist with credentialing and compliance requirements
- Maintain provider files, licenses, liability insurance, and CAQH profiles
- Process bank deposits as needed
- Support special projects and practice improvement initiatives
- Perform additional administrative duties as assigned
Expectations
- Maintain strict confidentiality and HIPAA compliance
- Document communications within required timeframes
- Escalate complex or clinical matters appropriately
- Manage deadlines with minimal supervision
- Communicate proactively regarding priorities and barriers
Qualifications
- Prior administrative experience required
- Healthcare or mental health experience preferred
- Experience with EHR systems strongly preferred
- Strong attention to detail and organizational skills
- Professional communication skills
If you are organized, proactive, and committed to supporting quality mental health care through strong administrative work, we encourage you to apply.