Administrative Manager
Our Administrative Manager is an important member of our Retail team. The Administrative Manager will provide general showroom and office support with a major focus on providing excellent client service and fostering a professional work environment for all team members. The Administrative Manager will also coach, train, and develop office staff.
Responsibilities
- Assist clients with their purchase, repair or service concerns in a friendly and professional manner.
- Provide relief coverage on the sales floor and assists clients as deemed necessary.
- Coach, trains and develop office staff.
- Ensure office and management are operating within Company Guidelines, Policies and Procedures.
- Inventory control and reconciliation of physical inventories.
- Ensure sales transactions are processed according to company guidelines, and bank deposits are handled according to policy.
- Oversee shipping and receiving of all merchandise and paperwork.
- Reconcile and finalize payroll for posting.
- Oversee the repair department; ensuring repairs are completed in a timely manner.
- Assist sales professionals and management team with their concerns and special request.
- Answer phones in a polite, friendly manner and assist clients with their requests.
- Perform opening and closing procedures.
- Prepare all transfer requests correctly, from shipping/receiving merchandise and keeping all incoming and outgoing transfer packing slips in corresponding files.
- Ensure store has all necessary supplies and materials.
- Prepare all packages for mailing and shipping.
- Provide support with general showroom/office maintenance.
- Other tasks and responsibilities assigned by management.
Experience
- 3+ years of experience in of administrative experience, preferably in a retail operations environment.
Skills
- Good Client Service and selling skills
- Good interpersonal and communication skills (verbal and written)
- Detail oriented and good organizational Skills
- Teamwork
- Able to multitask in a fast-paced
Working Environment
- Schedule flexibility and availability required to accommodate store hours, including evenings and weekends
- Multi-task environment at a fast-paced level
Documents
- Administrative Manager 2026.pdf (95.77 KB)
- Apply Now