Administrative Director of Laboratory Services

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Current UPHS-paid Employees must CLICK HERE to apply on the Internal job board

Administrative Director of Laboratory Services

Job ID: 321093

Category: Management/Leadership

Work Type: FT

Location: West Chester, PA, United States

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Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life\'s work?

Lead the Future of Laboratory Services

We are seeking a visionary Administrative Director of Laboratory Services to lead a high-performing laboratory organization across our hospital and affiliated sites. This executive leadership role offers the opportunity to partner directly with Medical Directors, senior hospital leadership, and physicians to shape laboratory strategy, advance quality outcomes, implement innovative technologies, and drive operational excellence.

The ideal candidate is a collaborative healthcare leader who is passionate about building exceptional teams, improving patient outcomes, and creating a culture of accountability, quality, and continuous improvement.

Why This Role?

• Executive-level leadership opportunity with direct influence on organizational strategy
• Partner closely with Medical Directors and hospital leadership
• Lead quality, operational, and financial performance across a comprehensive laboratory network
• Drive innovation, modernization, and technology advancement initiatives
• Develop and mentor high-performing laboratory managers and supervisors
• Make a measurable impact on patient care, safety, and operational excellence

What You\'ll Accomplish

Strategic Leadership

• Set the vision and strategic direction for Laboratory Services and Pathology operations.
• Partner with Medical Directors to advance clinical excellence, service growth, and innovation.
• Build a culture focused on accountability, engagement, and continuous improvement.

Operational Excellence

• Ensure high-quality, efficient laboratory operations that deliver exceptional service to patients and providers.
• Drive improvements in turnaround times, workflow optimization, and laboratory performance metrics.
• Lead regulatory readiness and accreditation activities across all laboratory locations.

Team Development

• Mentor and develop laboratory managers, supervisors, and future leaders.
• Create an environment where staff can grow, contribute, and thrive.
• Support workforce planning, succession planning, and employee engagement initiatives.

Quality & Performance Improvement

• Champion quality assurance, patient safety, and operational reliability initiatives.
• Utilize data and KPIs to identify opportunities and implement sustainable improvements.
• Lead corrective action planning and process improvement activities.

Financial Stewardship

• Direct operating and capital budgets while ensuring responsible resource allocation.
• Identify opportunities to improve efficiency, optimize revenue integrity, and support organizational growth.

Preferred Candidate Profile

• Bachelor\'s degree in Medical Laboratory Science, Clinical Laboratory Science, Biology, Healthcare Administration, or related field required.
• Master\'s degree in Healthcare Administration, Business Administration, Public Health, or related discipline preferred.
• 7+ years of progressive laboratory leadership experience within a complex healthcare environment.
• Experience leading managers and multidisciplinary laboratory teams.
• Demonstrated success in quality improvement, regulatory compliance, financial management, and strategic planning.
• ASCP or other relevant laboratory certification preferred.

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life\'s Work

We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

Current UPHS-paid Employees must CLICK HERE to apply on the Internal job board

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