An academic institution located in Rindge, NH is looking for an
Administrative & Customer Support Coordinator to join their growing team!
Your qualifications for the Administrative & Customer Support Coordinator position are as follows:
- Bachelors degree in Accounting or Business
- 3-5 years of progressive experience in higher education student accounts/bursars position, including supervisory experience
- Familiarity with FERPA regulations in higher education
- Experience with credit balance refunding and Title IV aid compliance
- Knowledge of collection laws and third-party billing
- Excellent communication, customer service, and collaboration skills
- Strong organizational, analytical, and problem-solving skills
- Proficiency with MS Office, especially Excel
- Ability to maintain confidentiality
Benefits you will receive as the Administrative & Customer Support Coordinator:
- $50K-$55K/year, depending on experience
- Full-time schedule of Monday through Friday from 8:00am-5:00pm
- Direct-hire opportunity
For the Administrative & Customer Support Coordinator position your duties will include:
- Answer phones and emails, and greet and assist visitors
- Post charges and process payments to student accounts
- Work with Financial Aid office on refund processing and aid transfers
- Oversee collections procedures
- Help prepare tax forms and support audits
- Prepare reports and maintain documentation
- Perform cashier functions (secure funds, make deposits, reconcile receipts, petty cash, etc.)
- Ensure regulatory compliance
- Train team members and provide additional support as assigned
Are you a deadline-driven multitasker who thrives in a fast-paced, student-focused environment? We want to hear from you! To apply for this position, please email your resume to
julie@masemp.com
, call 603-358-1000 or apply online at
www.masemp.com.
We are here to help! For your convenience, Masiello Employment Services offers phone & video interviews/meetings. We cant wait to virtually meet you!