Coordinate with repair facilities and internal teams regarding scheduling, job status, and completed work. Confidence communicating with technicians, management, and repair facilities.
Numbers & Facts
Location
Omaha, Nebraska
Description
What You'll Do
Assign incoming work to technicians based on region
Manage the workflow of jobs from assignment through completion
Review, clean up and format technician notes and documentation for accuracy and completeness
Prepare and finalize invoices based on completed technician work
Communicate with technicians when additional information or clarification is needed
Track the status of vehicles and jobs throughout the process
Maintain accurate records within our repair management and business systems
Coordinate with repair facilities and internal teams regarding scheduling, job status, and completed work
Assist with other administrative and operational responsibilities as needed
We're looking for someone who has:
Strong administrative and organizational skills
Exceptional attention to detail
Excellent written and verbal communication skills
Experience working with computers and multiple software systems
The ability to learn new technology and processes quickly
The ability to manage multiple priorities in a fast-paced environment
Confidence communicating with technicians, management, and repair facilities
Here Are Our Non-Negotiables
Monday-Friday 7:00am-5:00pm schedule
Strong organizational and communication skills
Comfortable working with computers and learning new software
Ability to manage multiple jobs and priorities at once
Reliable and self-accountable
Team-oriented and willing to jump in wherever needed