Highlights
This role serves as the primary point of contact for tenant requests, coordinates maintenance services, and provides administrative support to the Property Management team. Position Summary: The Administrative Coordinator supports day-to-day property operations and tenant relations.
Numbers & Facts
| Location | Manhattan, NY |
| Industry | Business Services - Other |
| Salary | $25–$31 Per Hour |
| Company Size | 100 to 499 employees |
| Year Founded | 1992 |
| Website | http://www.alliancebuildingservices.com/ |
Description
Position Summary:
The Administrative Coordinator supports day-to-day property operations and tenant relations. This role serves as the primary point of contact for tenant requests, coordinates maintenance services, and provides administrative support to the Property Management team.
Key Responsibilities:
- Serve as primary contact for tenant service requests and vendor inquiries
- Coordinate maintenance services and contractor scheduling
- Maintain tenant records, emergency contact lists, and building communications
- Process billing for tenant work orders and assist with invoice management
- Maintain insurance certificates (COIs) for vendors
- Support tenant engagement initiatives and retention efforts
- Provide general administrative and office support as needed
Minimum Qualifications:
- High school diploma or equivalent required; Bachelor's degree preferred
- 1-3 years of customer service, administrative, or property management experience preferred
- Strong written and verbal communication skills
- Excellent customer service and problem-solving abilities
- Proficiency in Microsoft Office (Word & Excel)
- Experience with work order systems (e.g., Angus), billing, and COI review preferred
- Ability to multitask, prioritize, and meet deadlines in a fast-paced environment
Schedule: Monday - Friday | 8:30 AM to 5:30 PM
Hourly Rate: $25.00 - $31.00/hour
About Company
Alliance Building Services, one of the New York metropolitan area’s leading facility service contractors, provides cleaning/maintenance, security, messenger center, metal and marble maintenance and restoration, and painting services to more than 100 buildings encompassing more than 60 million square feet. The Alliance family of companies includes First Quality Maintenance, Classic Security, Onyx Restoration Painting and Bright Star Messenger Centers. By offering all of the services required to maintain commercial properties under the Alliance Building Services umbrella, we partner with our clients to coordinate service, reduce costs and ensure the quality of our work. Together, the Alliance Building Services companies offer a full complement of related building services to commercial property owners and operators. Separately, each company provides in-depth expertise and experience regarding a specialized area of commercial property management. All Alliance Building Services companies share an approach to partnering with our clients that is characterized by a personal and transparent approach to service and a commitment to recruiting, hiring and managing the most qualified and competent professionals.