Administrative Coordinator, Institute for Student Success

Ursinus College

  • Collegeville, PA
  • 13 days ago

    Highlights

    The role serves as a central point of coordination to ensure efficient office operations, a welcoming student experience, and seamless collaboration among departments that support student success, retention, and career readiness. The Office Coordinator provides comprehensive administrative and operational support across three integrated student-facing offices: Academic Support, Office of Disability and Access, and Career and Professional Development.

    Numbers & Facts

    LocationCollegeville, PA

    Description

    Department

    Academic Affairs

    Overview

    The Office Coordinator provides comprehensive administrative and operational support across three integrated student-facing offices: Academic Support, Office of Disability and Access, and Career and Professional Development. The role serves as a central point of coordination to ensure efficient office operations, a welcoming student experience, and seamless collaboration among departments that support student success, retention, and career readiness.

    The Coordinator must be highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced, student-centered environment.

    Responsibilities

    Specific Responsibilities:

    Office Operations & Administrative Support:

    • Serve as the first point of contact for students, faculty, staff, and external partners, providing a professional and welcoming front office presence

    • Manage shared office calendars, appointments, and scheduling across the three functional areas

    • Coordinate daily office operations, including phone/email correspondence, document management, and supply inventory

    • Maintain organized and confidential records in compliance with institutional and legal standards (e.g., FERPA, ADA)

    • Support budget tracking, purchasing, and invoice processing.

    Student Support Coordination

    • Assist students in navigating services across Academic Support, Disability & Access, and Career & Professional Development

    • Coordinate intake processes, referrals, and follow-up communications

    • Support accommodation logistics (e.g., exam scheduling, proctoring coordination, note-taking services)

    • Assist with tutoring, coaching, and academic support scheduling systems

    Event & Program Support

    • Coordinate logistics for workshops, orientations, career events, and training sessions (e.g., room reservations, materials, attendance tracking)

    • Support career fairs, employer visits, and student programming

    • Assist with marketing and communications, including newsletters, flyers, and website updates

    Data Management & Reporting

    • Maintain accurate databases and tracking systems for student engagement and services

    • Assist with data collection and reporting to support assessment, retention initiatives, and program evaluation

    • Generate routine reports for internal stakeholders

    Collaboration & Communication

    • Serve as a liaison among the three offices to ensure alignment and effective communication

    • Support cross-functional initiatives related to student success and retention

    • Participate in staff meetings and contribute to process improvement efforts

    Other Duties:

    The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified.

    Job responsibilities and activities may be modified or changed at any time with or without notice. Job descriptions will be audited periodically by the Ursinus Human Resources department to ensure they are up-to-date and reflect the essential responsibilities and duties of the job.

    Requirements and Qualifications

    • Associate's or Bachelor's degree (or equivalent experience)

    • 2-4 years of administrative or office support experience, preferably in higher education or a student services environment

    • Strong organizational and time management skills with the ability to manage multiple priorities

    • Excellent interpersonal, written, and verbal communication skills

    • Demonstrated ability to handle confidential information with discretion

    • Proficiency in Microsoft Office or Google Workspace

    Preferred Skills and Competencies

    • Experience supporting disability services, academic support programs, or career services

    • Familiarity with student information systems, scheduling platforms, or CRM tools

    • Experience coordinating events or programs

    • Student-centered mindset and commitment to inclusive excellence

    • Attention to detail and problem-solving skills

    • Ability to work independently and collaboratively

    • Adaptability in a dynamic, multi-office environment

    • Cultural competency and ability to work with diverse populations

    Application

    Interested candidates should apply here

    Similar Jobs

    See more jobs