Administrative Assistant - Transportation

Job: Administrative Assistant

Location: Onsite | Gastonia, NC

Salary: $21-23 hr

Schedule: Monday - Friday | 9:30am-6:30 pm

Summary

The Administrative Assistant is responsible for various administrative duties to support the department.

What does a normal day look like?

• Prepare and organize driver documentation, including trip packets, route sheets, load information, and onboarding paperwork.
• Support daily driver operations by assisting with check-in/check-out processes and communicating route changes, delays, and operational updates.
• Track route departures, gate times, delivery status, and service disruptions to ensure timely communication with stores, drivers, and management.
• Serve as a liaison between drivers, dispatch, warehouse personnel, stores, supervisors, and management to facilitate effective communication and problem resolution.
• Monitor and maintain safety and compliance records, including incidents, accidents, corrective actions, and audit documentation.
• Coordinate safety-related activities, including meeting preparation, attendance tracking, sign-in sheets, training materials, and unload pay administration.
• Maintain and update operational reports and spreadsheets related to on-time delivery, driver performance, attendance, call-outs, ISSAC/Lytx events, and payroll-related data.
• Track fleet and equipment status by monitoring DVIR defects, preventive maintenance schedules, out-of-service equipment, and trailer/tractor availability.
• Assist with workforce coordination activities, including scheduling support, coverage planning, driver engagement initiatives, meetings, competitions, and new driver onboarding.
• Perform other duties as assigned

What makes this job right for you?

• Microsoft Office proficiency
• High School diploma or equivalency
• 1-2 years of experience in the Trucking/Transportation industry preferred
• Minimum 1-2 years of administrative experience
• Strong general office and organizational skills

Why work for us?

• Medical, Dental, & Vision Insurance
• 401k + Company Match
• Internal Growth / Mobility
• Paid Vacation and Sick Days
• Company Designated Holidays
• Life Insurance
• Short-Term & Long-Term Disability
• Medical Healthcare Spending Accounts (HSA/FSA)
• Dependent Care Reimbursement Account
• Employee & Immediate Family Assistance Program (EAP)

More about us:

TA Dedicated specializes in dedicated truckload services that optimize customer supply chains and provide exclusive capacity to lower costs and improve business results. We serve as an integral part of the distribution system for many of our major customers.

TA Dedicated is built on the cornerstone value of safety. The safety of our drivers, other motorists and our customers' freight means everything to us. We stand behind this by investing in safety technologies and the continual training and education of our fleet. Our drivers are the captains of their ship and are empowered to make the decision on when it is safe to drive. We never compromise on our commitment to safety.

We are Equal Opportunity Employer. We consider all applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law

PHYSICAL REQUIREMENTS:

• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times