Administrative Assistant - Police

Administrative Assistant - Police

Salary

$42,369.60 - $67,808.00 Annually

Location

Burlington Police Department, 267 W. Front St., Burlington, NC

Job Type

Full-time

Job Number

2026-00196

Department

Police

Opening Date

11/04/2026

Closing Date

11/18/2026 11:59 PM Eastern

• Description
• Benefits
• Questions

Job Description

This is an opportunity to support investigators behind the scenes and play a critical role in solving cases. If you enjoy research, technology, and helping bring justice to the community, this is the job for you!

About us:

The Burlington Police Department is a nationally accredited law enforcement agency that is committed to quality, fair, and professional police services. The agency is made up of 152 sworn officers and approximately 50 professional staff members serving the City of Burlington, North Carolina. Voted the #1 Police Agency in NC in 2024, we serve a growing city of approximately 60,000 residents.

What will you do:

As an Administrative Assistant with the Burlington Police Department, you will provide essential administrative and clerical support to the Criminal Investigations Division (CID). You will coordinate daily office operations, manage case assignments and records, prepare reports, and assist investigators and supervisors with a variety of administrative needs. This position requires strong organizational skills, independent judgment, discretion, and professionalism when handling confidential information and interacting with department personnel, outside agencies, and the public. Work is performed under the supervision of a Captain or Lieutenant, or their designated representative. The ideal candidate will have current or former law enforcement experience.

This is a full-time, IN PERSON role with an anticipated schedule of Monday-Friday, 8am-5pm.

Policing with a Purpose:

• Preserving the Sanctity of ALL Life
• Nurture and Protect Democracy
• Ensure Procedural Justice and Fundamental Fairness
• Spirit of Service
• Protect the Community from Harm
• Treat all individuals with Dignity and Respect-the ethical foundation of policing

Examples of Duties

Administrative & Office Support

• Coordinate daily office operations, correspondence, scheduling, filing, and clerical workflows.
• Prepare, review, and maintain reports, records, forms, and confidential documents.
• Assist investigators with case files, interview recordings, body-worn camera footage, and notary requests.
• Manage office supplies, invoices, facility requests, and departmental events.

Case Management & Investigative Support

• Coordinate and track case assignments in the Records Management System (RMS).

• Prepare monthly case assignment reports, including felony case reviews and outstanding assignments.

• Coordinate APS/CPS referrals with DSS and track juvenile cases for petition processing.

• Conduct criminal history checks while maintaining required DCI certifications.

Compliance & Specialized Reporting

• Monitor SANE kit and NamUs entries for compliance with state requirements.

• Prepare quarterly confidential funds reports and maintain accurate tracking records.

• Review data and documentation for accuracy, completeness, and compliance with departmental procedures.

Communication & Division Coordination

• Respond to inquiries from employees, outside agencies, and the public, providing information or directing requests appropriately.

• Coordinate administrative assignments and distribute information to appropriate personnel.

• Assist with onboarding new detectives and supporting divisional staff.

• Perform related duties as required.

Qualifications

Knowledge, Skills & Abilities:

• Office Administration: Thorough knowledge of office procedures, clerical practices, records management, and administrative operations.

• Technology & Software: Proficiency with computers, office equipment, word processing, spreadsheets, email, and related software.

• Departmental Operations: Knowledge of departmental functions and the ability to learn and apply applicable policies, procedures, and services.

• Organization & Accuracy: Ability to manage files, coordinate multiple responsibilities, review information for accuracy, and maintain detailed records.

• Confidentiality & Discretion: Ability to prepare, maintain, and appropriately handle complex and sensitive information.

• Independent Judgment: Ability to work independently, follow instructions, prioritize assignments, and exercise sound judgment.

• Communication & Customer Service: Strong written and verbal communication skills with the ability to interact professionally with employees, outside agencies, and the public.

• Professional Relationships: Ability to establish and maintain effective working relationships with City employees, departmental personnel, and the community.

• Business Fundamentals: Knowledge of business English, spelling, basic mathematics, and professional correspondence.

Minimum Qualifications:

• High School Diploma or GED equivalency
• Minimum of three (3) to five (5) years of experience working in an office setting/support role, law enforcement, administrative role, or a related field.
• An equivalent combination of education, training, and experience sufficient to successfully perform the essential duties of the position may also be considered.
• Valid NC driver's license

Supplemental Information

Physical Requirements & Working Conditions:

• Work in this position is generally sedentary work exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.
• Work typically involves the ability to physically perform the basic life operational functions of reaching, walking, grasping, feeling, talking, hearing and repetitive motions.
• Employee regularly operates a variety of machinery and equipment, including telephones, computers, calculators, copiers, facsimile machines, etc.
• Work necessitates visual acuity to determine the accuracy, neatness, and thoroughness of work assigned in preparing and analyzing figures, accounting, transcription, computer terminal viewing and extensive reading.
• Working conditions include inside environmental conditions.

Inclement Weather Classification: Non-Essential

FLSA Status: Non-Exempt

• It is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case.*

This job description in no way implies that the duties listed are the only ones the employee may be required to perform. The employee is expected to perform other tasks, duties, and training as requested by their supervisors.

Benefits for full-time employees of the City of Burlington (with the exception of full-time sworn police officers) are as follows:

• Paid vacation and sick leave
• Ability to transfer North Carolina local government earned sick leave.
• Paid holidays for New Years Day, Martin Luther King Jr. Day, Good Friday, Independence Day, Labor Day, Veterans Day, Memorial Day, Thanksgiving, and Christmas
• Enrollment in the Local Government branch of the North Carolina State Retirement System
• Enrollment in Empower 401k
• Health and dental insurance coverage for employee and children; spouses may be added to the policy if they are not offered coverage at their own place of employment
• Voluntary enrollment in a Flexible Spending Plan
• Life insurance
• Long-term care insurance
• Other voluntary insurances and deferred compensation plans

01

By completing these supplemental questions, you are attesting that the information you have provided is accurate. Any information you provide may be reviewed by the hiring manager. Any misstatements or falsification of information may eliminate you from consideration or may result in dismissal. "See resume" is not an acceptable answer to any question. Resumes may be uploaded as a supplement to the online application. Resumes are not accepted in lieu of application and/or the Work History section. Yes, I understand and agree, No, I do not agree.

• Yes
• No

02

Tell us why you would be the perfect fit for this role, including relevant experience and skills.

03

What is the highest level of education you have completed?

• High School Diploma or GED
• Associates Degree
• Bachelors Degree
• Masters Degree of Higher

04

Have you ever been denied employment by a criminal justice agency?

• Yes
• No

05

If you answered yes to the previous question, please list the agency name, date of your application, and reason for denial. If you have never been denied employment by a criminal justice agency, please type "N/A".

06

Do you drink alcoholic beverages?

• Yes
• No

07

If you answered yes to the previous question, how often do you drink alcoholic beverages?

• 0-4 drinks a week
• 5-9 drinks a week
• 10 drinks or more a week
• I do not drink alcoholic beverages

08

Have you ever used marijuana or any type/form thereof, including CBD/THC?

09

If you answered yes to the previous question, please provide the month and year that you last used marijuana or any form thereof. If you have never used marijuana, please type "N/A".

10

Have you ever used any illegal drugs including, but not limited to, opiates, pills, heroin, cocaine, crack, hallucenogenics (Ex: LSD), methamphetamine, etc.?

• Yes
• No

11

If you answered yes to the previous question, please provide the month and year that you last used each type of illegal drug. If you have never used illegal drugs, please type "N/A".

12

Have you ever used prescription drugs other than those prescribed to you by a physician?

• Yes
• No

13

If you answered yes to the previous question, please list the month and year that you last used each type of prescription drugs that were not prescribed to you. If you have never used prescription drugs that were not prescribed to you, please type "N/A".

14

Have you ever been convicted of any crime arising from Domestic Violence?

• Yes
• No

15

Have you ever been arrested or cited for a DWI/DUI?

• Yes
• No

16

If you answered yes to the previous question, how long ago were you arrested or cited for DWI/DUI?

• Less than five (5) years ago
• More than five (5) years ago
• I have never been arrested for DWI/DUI

17

Have you ever been charged with a felony?

• Yes
• No

18

If you answered yes to the previous question, please provide the charge information, circumstances surrounding the event, and outcome. If you have never been charged with a felony please type "N/A".

19

For our recruiting purposes, please tell us how you heard about the position of Administrative Assistant - Police with the Burlington Police Department.

• GovernmentJobs.com
• City of Burlington Website
• Facebook
• Burlington Police Department Employee
• Other
• None of the above

20

If referred by a Burlington Police Department or City of Burlington employee, please provide that employees name.

Required Question

Employer City of Burlington NC

Address PO Box 1358

Burlington, North Carolina, 27216-1358

Phone 336-222-5105

Website http://www.burlingtonnc.gov