Job Overview:
Pay Range: $38.15hr - $43.15hr
Requirement/Must Have:
- 8+ years of experience in administrative support.
Responsibilities:
- Provides administrative and operational support to the Operations & Engineering (O&E) Supervisor and the Electric Regional Operations team to ensure the efficient coordination of field and office activities.
- Responsible for managing and maintaining the Electric Troubleshooter schedule, coordinating daily staffing assignments, and supporting workload prioritization.
- Assists with tracking, documentation, and processing of customer and third-party damage reports, ensuring accurate records and timely follow-up.
- Supports the assignment and coordination of ETS pre-arranged customer request jobs and monitors workflow status to help meet service commitments.
- Maintains tracking of ETS AED inspections and related compliance requirements, ensuring records are current and follow-up actions are completed.
- Provides administrative support for ETS safety meetings, including note-taking, distribution of meeting minutes, and tracking of action items.
- Assists with a variety of administrative follow-up requests, data entry, reporting, communications, and records management activities that support departmental objectives.
- Performs additional administrative and operational duties as assigned to support the overall effectiveness and efficiency of the Electric Regional Operations organization.
Skills:
- Organization & Scheduling Management Ability to effectively coordinate and manage complex work schedules, track multiple assignments simultaneously, and maintain accurate records while ensuring operational priorities are met.
- Attention to Detail & Administrative Accuracy Strong focus on data accuracy, documentation, and follow-through when processing damage reports, tracking inspections, assigning work requests, and maintaining compliance-related records.
- Communication & Collaboration Excellent verbal and written communication skills to work effectively with supervisors, field personnel, engineers, customers, and cross-functional teams, while supporting meetings, documenting action items, and facilitating timely follow-up on requests.
Education and Experience:
- High-School and Bachelor's Degree required; also acceptable for candidates actively pursuing a Bachelor's Degree.
Benefits
Our Benefits Include:
- Medical, Dental, and Vision Insurance
- 401(k) Retirement Plan
- Health Savings Account (HSA)
- Disability Insurance (Short-Term and Long-Term)
- Life and AD&D Insurance
- Paid Sick Leave (where required by applicable state or local law)
- Supplemental Insurance Plans
- Identity Theft Protection
- Pet Insurance
- Employee Wellness Programs
- Employee Assistance Program (EAP)
- Career Growth and Professional Development Opportunities
Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws.
About Cynet Systems
Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.
As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.