| Location | American Canyon, California |
Job Title: Administrative Assistant / Inside Sales Starting Pay: $20-$22 per hour About Hoffman Security Hoffman Security, headquartered in Atwater, CA, is a leading full-service provider of low voltage alarm systems. We specialize in residential and commercial security, fire alarms, CCTV surveillance, access control systems. With decades of trusted service in the Central Valley and beyond, we're now expanding our footprint in Napa Valley - and we're looking for a dedicated Administrative Assistant / Inside Sales professional to help us grow. Position Overview As an Administrative Assistant / Inside Sales team member, you'll play a critical role in supporting our Napa Valley operations. This is a hybrid role combining administrative coordination, customer service, and inside sales. You'll be the go-to person for keeping the office organized, managing customer communications, and driving new sales opportunities. Key Responsibilities Administrative Support Serve as the first point of contact for Napa Valley customers (phone, email, walk-ins) Schedule service appointments, manage technician dispatch, and coordinate installations Prepare and maintain customer files, job documentation, invoices, and permits Process purchase orders, track inventory, and assist with office operations Support regional managers and technicians with day-to-day needs Inside Sales Respond to inbound sales inquiries and follow up on leads Prepare estimates, proposals, and product packages for residential and commercial clients Maintain and update CRM with customer data, quotes, and status reports Provide knowledgeable support on product offerings and service plans Collaborate with the outside sales and technical teams to ensure accurate scoping and proposals Preferred Qualifications 2+ years of administrative or inside sales experience (alarm, low voltage, or construction industry preferred) Strong communication and customer service skills Proficiency in Microsoft Office Suite (Word, Excel, Outlook); CRM experience a plus Highly organized with the ability to prioritize and multitask effectively Knowledge of security or fire alarm systems a plus, but not required - we'll train the right person Why Join Hoffman Security? Competitive hourly pay based on experience Health benefits, vacation, and paid holidays Supportive, team-oriented work environment Career growth opportunities in the expanding Napa Valley region Be part of a respected, family-owned company with a long-standing reputation for quality and service |