Administrative Assistant II

CNA

Sioux Falls, South Dakota

JOB DETAILS
SKILLS
Accounting, Accounts Payable, Administrative Skills, Business Administration, Business Solutions, Calendar Management, Communication Skills, Computer Skills, Conference Management, Establish Priorities, Event Management, Insurance, Interpersonal Skills, Leadership, Marketing, Mentoring, Microsoft Office, Multitasking, Organizational Skills, People Management, Presentation/Verbal Skills, Problem Solving Skills, Staff Training, Telephone Skills, Travel Planning, Volunteer Management, Writing Skills
LOCATION
Sioux Falls, South Dakota
POSTED
8 days ago

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. 


CNA seeks to offer a comprehensive and competitive benefits package to our employees that helps them — and their family members — achieve their physical, financial, emotional and social wellbeing goals.

For a detailed look at CNA’s benefits, check out our Candidate Guide.


Under general supervision performs complex administrative support on day to day operational matters for CNA Surety. Interacts and resolves issues which may be sensitive and confidential in nature. Collaborates with others acting as liaison between management and other business units.

JOB DESCRIPTION:

Essential Duties & Responsibilities
Performs a combination of duties in accordance with departmental guidelines:

  • Assists management in the coordination of organizational administration activities which may include but would not be limited to: accounts payable, cost center updates, desk assignments, customer issues etc., and within scope of authority, resolves problems and issues independently and proactively.

  • Drafts, prepares and distributes correspondence, memos, and other documents and reports, which require the use of office technologies and software applications.

  • Collaborates with internal and external contacts regarding business unit administration issues and concerns.

  • Schedules and coordinates meetings, conferences, travel arrangements and updates group or manager's business calendars as needed.

  • Acting with a sense of urgency, prepares, processes and may submit reports; may train staff or management on other administrative processes.

  • May lead, mentor and train other staff.

  • May establish and maintain official documents and records in appropriate files.

  • May assist management in special projects.

  • May attend meetings, seminars etc. and records notes or provides information as needed.

  • Point of Contact for Charitable Organizations that work with CNA Surety in the Sioux Falls area as well as coordinating volunteer events.

  • May back up other Administrative Assistants, and may provide administrative assistance to other functional areas.

Reporting Relationship
Typically Supervisor or above

Skills, Knowledge and Abilities
1. Excellent written and verbal communication skills including professional phone etiquette.
2. Excellent interpersonal skills with the ability to effectively interact with internal and external business partners and staff at all levels.
3. Strong computer skills including Microsoft Office suite and other business related software systems; willingness to learn and adapt to new technology rollouts.
4. Excellent organizational skills including ability to prioritize and coordinate multiple tasks.
5. Overall general knowledge of the insurance industry and the business units is a plus.


Education and Experience
1. Some college with course work in Marketing, Business, Accounting, etc. desirable.

2. Typically a minimum four years strong administrative experience.

#LI-KE1

#LI-Hybrid


CNA utilizes AI-enabled technology during the recruiting process. For more information, please visit our careers page.


CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact 

leaveadministration@cna.com

About the Company

C

CNA

CNA's approach to research is a modern iteration of the Newtonian principle that complex, dynamic processes are best understood through direct observation of events and people. That was the methodology CNA analysts first applied in the 1940s when they pioneered the field of operations research by helping the Navy address the German U-boat threat. Not content to study the problem from afar, this small group of MIT scientists insisted on deploying with Navy forces in order to observe operations and collect the data needed for meaningful analyses. Their groundbreaking work, and the anti-submarine warfare equations it produced, set a standard for operations research methods that CNA has maintained for 75 years. Today, with more than 500 professionals at our headquarters and 50 researchers in the field, CNA still takes a multi-disciplinary, real-world approach to our work. On-site analysts carefully observe all aspects of a process—people, decisions, actions, consequences—and then collaborate with a headquarters-based research team to assess data and arrive at findings. CNA's objective, empirical research and analysis helps decision makers develop sound policies, make better-informed decisions, and manage programs more effectively. Our work, which in its early decades focused solely on defense-related matters, has grown to include investigation and analysis of a broad range of national security, defense, and public interest issues including education, homeland security and air traffic management. Through our Center for Naval Analyses and Institute for Public Research, we provide public-sector organizations with the tools they need to tackle the complex challenges of making government more efficient and keeping our country safe and strong.
COMPANY SIZE
100 to 499 employees
INDUSTRY
Other/Not Classified
FOUNDED
1940
WEBSITE
https://www.cna.org/