Administrative Assistant - Dean's Administration, Statler College Of Engineering And Mineral Resources

The Office of Dean's Administration in the Statler College of Engineering and Mineral Resources is currently accepting applications for an Administrative Assistant.

About the Opportunity

This position will be responsible for providing detailed and complex assistance to the supervisor for the Student Services Office as well as coordinating office functions and activities, maintaining student records and working on special projects.

We strongly believe in work-life balance and keeping time for things we love outside our work. WVU offers generous benefits, including:

• 37.5-hour work week
• 13 paid holidays (staff holiday calendar)
• 24 annual leave (vacation) days per year (employee leave)
• 18 sick days per year (for when you're ill, for when you need time to care for sick family, for your own, or your family's, regularly scheduled medical appointments. Who is family for the purpose of this leave? A lot of people in your life including immediate relatives and in-laws as well as others considered to be members of your household living under the same roof)
• WVU offers a range of health insurance and other benefits
• 401(a) retirement savings with 6% employee contribution match, eligibility to continue health insurance, and other retiree perks. Looking for more retirement benefits information? Check out retirement health insurance benefits, retirement income, and FAQ's.
• Wellness programs

What You'll Do

• Develop, implement, and maintain daily functions in the Student Services Office

• Compose and prepare confidential correspondence, letters and reports to final form, requiring knowledge of programs and procedures for signature

• Serve as liaison to faculty, advisors, and / or students, and provide follow up direction or information.

• Understand, communicate, and enforce university and college academic policies and procedures.

• Create and maintain student files

• Provide the interpretation and guidance on proper procedures and policies, admission to graduation to advisors, faculty, support staff, students and parents.

• Make required changes through WVU's Star / BANNER system and internal databases

• Interacts by telephone, in person, virtually via Zoom or Teams, or by email with various entities, internal and external to WVU

• Assist in the processing of approved paperwork and workflow items

• Collaborate with departments to address student issues related to scheduling, access to classes, and degree requirements

• Assist in the implementation and management of academic events as needed

• Perform other activities as assigned in support of the Academics and Student Performance unit

• Associate's Degree

• 2 years of experience involving:

• Working with Microsoft Office suite

• Working in collaborate office environment

• Any equivalent combination of related education and/or experience will be considered.

• All qualifications must be met by the time of employment.

Knowledge, Skills, & Abilities

• Proficiency in the Microsoft Office suite, knowledge of Access preferred
• Knowledge of office methods, procedures and protocol, along with thorough knowledge of correct English, grammar, spelling, punctuation, and sentence structure
• Ability to utilize student information systems
• Ability to research University policies and procedures
• Must be able to communicate well and work with a variety of constituencies
• Excellent organizational skills
• High degree of integrity, ethical practices, tact and ability to be direct and influence others while remaining diplomatic.