We are seeking a reliable and detail-oriented Administrative Assistant to support the daily operations of our trucking company. The ideal candidate will be highly organized, able to multitask effectively, and have excellent communication skills—especially over the phone. This position plays a vital role in ensuring the smooth flow of paperwork and communication between our office, drivers, and customers.
Key Responsibilities:
- Answer and Direct Phone Calls: Handle incoming calls promptly and professionally, ensuring high priority is given to phone communications. Direct calls to appropriate staff as necessary.
- Rating and Quoting Orders: Accurately calculate shipping rates and provide timely quotes for customer orders. Ensure quotes align with company pricing policies.
- Document Management: Organizing and filing essential transportation documents such as Bills of Lading (BOLs) and Proofs of Delivery (PODs). Ensure all documents are complete, up-to-date, and easily accessible.
- Assist with Billing and Invoicing: Support the accounting department by responding to customer inquiries for copies of invoices and billing documentation, such as BOLs and PODs.
- Provide administrative support to office staff and management as needed.
- Assist with other clerical duties as assigned to support daily business operations.
- This position has the potential to transition into a full-time, permanent role due to our company’s continued growth and high demand.
Qualifications:
- High school diploma or equivalent required; additional education or training in administration is a plus.
- Previous experience in an administrative role, preferably in transportation or logistics.
- Strong verbal and written communication skills.
- High attention to detail and strong organizational skills.
- Proficient with office equipment and basic computer programs (Microsoft Office, scanners, etc.).
- Ability to multitask in a fast-paced environment.
Work Environment:
This is an in-office position with a focus on administrative organization and phone communication.
Monday - Friday
Benefits
Semi-Monthly pay
Paid vacation
401(k) matching
Health insurance
Health savings account
Paid time off