Purpose and Scope of Position
Provides administrative and clerical support to the organization while assisting with various office functions, including Human Resources, payroll, employee services, and general business operations. This position will be cross-trained in multiple areas to provide coverage and support as needed and will have the opportunity to develop knowledge and skills across several departments.
Key Responsibilities
- Provides general administrative and clerical support to the HR and management teams.
- Assists with filing, data entry, document preparation, scanning, copying, and maintaining organized records.
- Answers and directs phone calls, emails, and general employee inquiries in a professional and timely manner.
- Assists with scheduling meetings, interviews, appointments, and other company activities.
- Maintains accurate and up-to-date employee and administrative records.
- Assists with onboarding and offboarding processes, including preparing paperwork and updating systems.
- Provides administrative support for payroll, including entering employee changes and assisting with payroll-related reports and documentation.
- Assists with HRIS updates and maintaining employee information.
- Supports benefits administration and assists employees with general benefit-related questions.
- Assists with employment verifications, reports, audits, and other HR-related requests.
- Assists with employee communications, forms, and company announcements.
- Assists with special projects and administrative tasks across various departments as needed.
- Cross-trains in other administrative functions to provide coverage and support during employee absences or periods of increased workload.
- Maintains confidentiality when handling employee, payroll, and other sensitive company information.
- Performs other duties as assigned.
Essential Skills
- Strong organizational skills and attention to detail.
- Strong written and verbal communication skills.
- Professional and friendly customer service skills.
- Ability to prioritize multiple tasks and meet deadlines.
- Ability to work independently while also working effectively as part of a team.
- Strong computer skills, including proficiency with Microsoft Office, particularly Excel and Outlook.
- Ability and willingness to learn new systems, processes, and responsibilities.
- Strong problem-solving and decision-making skills.
- Ability to maintain confidentiality and exercise good judgment when handling sensitive information.
Performance Measurements
- Accuracy and timeliness of administrative tasks and data entry.
- Timely completion of assigned projects and responsibilities.
- Responsiveness to employee, department, and management requests.
- Accuracy and organization of records and documentation.
- Ability to effectively support multiple departments and responsibilities.
- Ability to maintain confidentiality and demonstrate professionalism.
Education/Certification
A two-year college degree or equivalent relevant experience preferred; relevant experience may be considered in place of a degree.
Experience
Previous administrative, office, customer service, HR, payroll, or related experience is preferred, but not required. We are willing to train the right candidate.
Language Requirements
Must be able to read and write fluently in English and Spanish.
Physical Demands
- Ability to remain seated and work at a computer for extended periods of time.
- Ability to perform fine manipulation, such as typing, for extended periods.
- Ability to lift or carry 20–40 pounds occasionally.
- Ability to push or pull 20–40 pounds occasionally.
Work Environment
Office setting.
Snugzusa LLC is an equal opportunity employer and is a supporter of diversity and inclusion. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.