Administrative Assistant, Auxiliary Services

Administrative Assistant, Auxiliary Services

Salary

$3,275.00 Monthly

Location

Wilmington - Downtown Campus, NC

Job Type

Full Time Staff

Job Number

26-00041

Division

Presidents Office

Opening Date

05/04/2026

Closing Date

5/31/2026 11:59 PM Eastern

• Description
• Benefits

Position Description

DEFINITION:

To perform a variety of technical and administrative duties and exceptional customer service. Perform administrative tasks such as processing and reviewing records, preparing documents and reports, and acting as a liaison with internal/external stakeholders to assist with coordinating services. Serve as the primary front desk representative by welcoming and assisting students, guests, and visitors, and managing incoming phone calls to ensure effective communication within the departments.

SUPERVISION RECEIVED AND EXERCISED:

Receive general supervision from the Executive Director of Safety and Auxiliary Services

Duties & Responsibilities (Essential Functions)

ESSENTIAL AND OTHER IMPORTANT FUNCTIONS STATEMENTS:

Essential and other important responsibilities and duties may include, but are not limited to, the following:

Essential Functions:

• Provide excellent customer service to students, community members, employers, team members, and other areas of the college.
• Manage multiple calendars.
• Meet all deadlines internally and externally.
• Compose and prepare a variety of confidential documents including general correspondence, reports and memos; communicate and coordinate information to appropriate agencies/departments.
• Verify and review required documents, agreements and contracts for completeness and conformance with established regulations and procedures.
• Respond to requests and inquiries from students, faculty, staff and agencies.
• Maintain regular and confidential departmental files, records and other data; gather and compile the required information as necessary; sort and file documents and records according to standard policies and procedures; input various information into computer; download, print, sort and file materials as appropriate.
• Prepare all departmental reports to be sent to the appropriate state agencies and community college staff in a timely manner to comply with internal guidelines.
• Reconcile P Cards daily, verifying that all are completed by the deadline set monthly by the Purchasing department.
• Maintain timekeeping for any PT or Temporary workers.
• Place work orders for Custodial, IT and Maintenance tickets for all approved events.
• Answer and direct incoming phone calls promptly and courteously, ensuring effective communication.

Other Important Functions:

• Assist staff as needed.
• Knowledge of CFCC College policies and procedures.
• Maintain, order and inventory office supplies, custodial supplies, and equipment.
• May participate on various college committees and other activities.
• Perform related duties and responsibilities as required.

Qualifications

Qualifications:

Knowledge of:

• Principles and procedures of record keeping.
• Basic principles of business letter writing and report preparation.
• Principles and practices of financial recordkeeping and reporting.
• English usage, spelling, grammar and punctuation.
• Modern office procedures, methods and computer equipment.
• Advanced word processing methods, techniques and programs such as MS Office and the Google Suite.
• Advanced spreadsheet and database knowledge.
• Principles of mathematics.

Ability to:

• Interpret and apply policies and procedures.

• Work independently.

• Compile and maintain confidential records.

• Operate a personal computer and other office equipment.

• Type and word process at a speed necessary for successful job performance.

• Respond to inquiries and requests for information.

• Maintain effective audio-visual discrimination and perception needed for:

• Making observations

• Reading and writing

• Communicating with others

• Operating assigned equipment

• Handling varied tasks simultaneously

• Maintain physical condition appropriate to the performance of assigned duties and responsibilities, which may include the following:

• Standing or sitting for extended periods of time

• Operating assigned equipment

• Handling varied tasks simultaneously

• Bending, stooping, climbing, or lifting up to 50 pounds

• Maintain mental capacity, which allow the capability of:

• Making sound decisions

• Responding to questions

• Demonstrating intellectual capabilities

EXPERIENCE AND TRAINING GUIDELINES:

Minimum Experience:

• Associate's degree
• One to two years of administrative experience
• Windows and Microsoft Office experience
• Google-Suite experience

Preferred Education/Training, Experience, Skills:

• An Associate's degree in Business or a related field.

Supplemental Information

Special Instructions to Applicants:

• This position REQUIRES UNOFFICIAL TRANSCRIPTS AND/OR TRAINING CERTIFICATIONS be submitted in addition to the application. Please have these documents ready to upload when applying.

• Candidates are required to submit OFFICIAL TRANSCRIPTS for all degrees obtained prior to their first day of work or hire date. If the highest level of education is a High School diploma or equivalent, proof of completion is required.

• Applicants who have obtained their education outside of the US and its territories must have their academic degree(s) validated, at their own expense, by an outside credential evaluation service as equivalent to the Baccalaureate or Master's degree conferred by a regionally accredited college or university in the United States.

• This position works M-F, 8am-5pm. There is no remote work available with this position.

STATEMENT OF NON-DISCRIMINATION

Cape Fear Community College, its faculty and staff, and the Board of Trustees are fully committed to the principles and practice of equal employment and educational opportunities. The College does not discriminate against applicants, students, or employees in any programs and activities provided on the basis of race, color, national origin, sex (including pregnancy and sexual orientation), gender (including gender identity and status as a transgender or transsexual individual), disability, religion, age, genetic information, veteran status or any other protected status as required by Title IX of the Educational Amendments of 1972, Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964 and any other applicable statutes and CFCC policies.

State of NC benefits

https://cfcc.edu/human-resources/current-employees/benefits/state-health-plan/

Employer Cape Fear Community College

Address 411 N Front Street

Union Station Building-Suite 299

Wilmington, North Carolina, 28401

Website http://www.cfcc.edu