Job Purpose / Summary:The Administrative Assistant performs routine clerical, secretarial, and administrative work in answering
telephones, receiving the public, providing customer assistance, rent collection, data processing, and record
keeping.Essential duties and responsibilities:
• Duties include but are not limited to:
o Date stamp, sort and distribute inter-office and external mail.
o Communicate with residents; respond to their inquiries.
o Assist the accounts receivable, payable and accounting departments with administrative tasks
o Assist the CFO with rent renewal paperwork
o Correspond with outside agencies and ownership
• Functions:
o Receive the public and answer questions, in person and by telephone; respond to
inquiries from residents, clients and others and refer, when necessary, to the appropriate
person, official or department
o Prepare and process various projects' paperwork, edit and get approved for distribution
o Compose, type and edit correspondence, reports, memoranda and other material
o Other duties as assigned
Core Competencies:
• Confidentiality
• Effective Communication
• Customer Orientation
• Problem Solver
• Flexibility
Direct supervisory roles:
• Not applicable
Key working relationships and interactions:
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Housing Management You Can Trust!
• Property Manager
• Residents
• Clients
• Maintenance Team
• Administration Team
• Accounting Team
• Management Team
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