Administrative Skills, Analysis Skills, Calendar Management, Card Processing, Customer Support/Service, Detail Oriented, Documentation, Government, Inventory Management, Inventory Reports, Leadership, Mail Processing, Office Management, Onboarding, Operational Support, Productivity Management, Proofreading, Purchasing/Procurement, Record Keeping, Records Management, Research Laboratory, Spreadsheets, Strategic Planning, Telephone Skills, Time Management, Work From Home
This position is an Administrative Support Specialist to support the Strategic Initiatives Office within the Army Research Laboratory's Research Business Directorate (G9) in Adelphi, Maryland. The successful candidate will provide responsive clerical and operational support across office management, document preparation, scheduling, records management, communications, onboarding, and procurement activities. This position requires excellent organization, discretion, customer service, and attention to detail to improve team productivity and office efficiency. Remote work may be permitted when authorized by the customer and consistent with program requirements.
Essential Duties and Responsibilities:
- Provide day-to-day administrative support to the Strategic Initiatives Office and its personnel.
- Manage reception activities, answer and route incoming calls, greet visitors, and provide professional customer service.
- Type, format, edit, proofread, and finalize correspondence, reports, presentations, spreadsheets, and other office documents.
- Manage complex calendars, schedule meetings and appointments, coordinate participants, and resolve scheduling conflicts.
- Maintain an organization-wide strategic calendar, including key events, milestones, deadlines, and leadership engagements.
- Maintain accurate physical and electronic filing systems, records, trackers, and data repositories in accordance with office procedures.
- Monitor and respond to routine email inquiries, manage shared communications, and sort and distribute incoming mail.
- Monitor office supply levels, place authorized orders, maintain inventory records, and coordinate delivery and distribution.
- Support procurement activities, including documentation and tracking of authorized credit card transactions and coordination with the Government Purchase Card holder.
- Assist with new-hire onboarding, orientation, access coordination, and required training or administrative paperwork.
- Handle sensitive, proprietary, and personnel information with strict confidentiality and sound judgment.
- Track action items and administrative suspense dates and follow up with stakeholders to support timely completion.
- Perform additional administrative and operational duties as assigned in support of office and program requirements.