At Skanska were shaping the way we live work and connect. As one of the worlds largest construction and development companies we work together with customers communities and partners to shape a better society. Skanska Building Services is at the forefront of facilities management trusted by clients to deliver excellence every time. One of our flagship contracts is with the Ministry of Defence at a major base near Watford - a complex high-profile environment where we provide a full range of hard soft and technical FM services. We are currently looking for a Administration Manager who will undertake team management within Northwood HQ of the Information Support Officer and Administrators. As the Administration Services Manager you will Management aspect of all embedded clerks and creative team including leave sickness PDRs Team Talks H & S & TBT Control demand and review of Skanska MODNet accounts for admin and creative team. To provide cover for other Skanska Administrators and Supervisors when required. Monitoring of all aspects of embedded clerks workload to ensure encapsulated within contract. Liaison with Task Managers to ensure job specs are relevant and reflect the role in line with the contract and making FMAS aware of issues arising. Ensure that all Admin Service Key Performance Indicators inputs are completed to programme to enable completion of monthly client performance reports in accordance with contractual requirements. With agreed KPI measurement in place. Display a sound knowledge of the contractual requirements appertaining to the range of services managed We are looking for Experience of face to face customer service Computer literate Office 365 - Word Excel etc Managed an adminoffice department and have line manager experience Experience of working in a security environment desirable Experience of working with Military personnel and military protocol desirable This role requires a minimum level of security clearance and may also require a higher level of National Security Vetting. You should be aware that certain levels of clearance or specific projects andor sites have UK residency requirements and any dual or multiple nationalities must be declared. Any persons who do not fulfil this residency requirements may be unable to obtain the required level of clearance and would not be eligible to undertake this role. What we offer 247 digital GP service for you and your family Financial wellbeing and employee assistance Professional development Enhanced family benefits including maternity paternitydependants and parental bereavement leave Inclusion and Diversity We thrive through embracing differences as we know that diversity opens a rich potential for new ways of thinking helping us to build successful and high-performing teams. We call it The Skanska Way. Flexible working Where possible we