Highlights
Desert Care Network serves the healthcare needs of the Coachella Valley and Morongo Basin regions in Southern California with three hospitals Desert Regional Medical Center in Palm Springs, JFK Memorial Hospital in Indio and Hi-Desert Medical Center in Joshua Tree. The hospital network provides advanced care with services such as comprehensive stroke care, a cancer center, a Level 1 Trauma Center and the only Level 3 Neonatal Intensive Care Unit (NICU) in the Coachella Valley.
Numbers & Facts
| Location | Joshua Tree, CA |
| Industry | Healthcare Services |
| Company Size | 10,000 employees or more |
| Website | http://jobs.tenethealth.com |
Description
Overview
Hi-Desert Continuing Care Center Hospital is committed to providing exceptional patient care in a supportive and collaborative environment. As a member of our team, you will have the opportunity to work with advanced technology and be part of a healthcare community dedicated to making a positive impact on the lives of our patients.
At Hi-Desert Continuing Care Center, we understand that our greatest asset is our dedicated team of professionals. That's why we offer more than a job - we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:
- Medical, dental, vision, and life insurance
- 401(k) retirement savings plan with employer match
- Generous paid time off
- Career development and continuing education opportunities
- Health savings accounts, healthcare & dependent flexible spending accounts
- Employee Assistance program, Employee discount program
- Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance
Note: Eligibility for benefits may vary by location and is determined by employment status
Job Summary
Shift: Days
Job type: Full Time
Hours: Mon-Fri 8am - 4:30pm
Position Summary / Specifications:
To provide quality, timely and courteous services to all Hi-Desert Memorial Healthcare District's customers. To assist other members of the Administrative team with clerical support and to keep resident and employee records accurately filed.
Responsibilities
- The employee meets or exceeds customer service expectations by using AIDET.
- Uses good telephone etiquette by using good grammar, a full introduction and transferring properly.
- Greets and directs visitor promptly. Asks for identification when appropriate. Assists with facility work by typing, filing, taking meeting minutes as requested. Hangs the daily staffing ratios per Department of Health requirements.
- Greets and directs visitor promptly. Asks for identification when appropriate. Assists with facility work by typing, filing, taking meeting minutes as requested. Hangs the daily staffing ratios per Department of Health requirements.
- Observes all HIPAA confidentiality rules by conducting business with staff, residents and family members away from other visitors.
- Handles money for activities, meals for visitors and staff, and fund raising as needed. Money is handled with accuracy.
- Keeps the lobby neat by looking for trash, calling for housekeeping or engineering as needed. Calls for assistance when necessary for any disruptive behavior.
- Reports inappropriate activity or abusive behavior to residents immediately per our abuse policy.
Qualifications
Working Conditions:
Contact with patients under wide variety of circumstances.
Exposed to cleaning agents, body fluids and wastes.
May be exposed to infectious and contagious diseases.
Occasional exposure to unpleasant patients.
High School Diplomas
At least six months of front desk/customer service experience.
Minimum Education/Certification/Experience:
High School Diplomas
At least six months of front desk/customer service experience.
#LI-TM2
Organization Description
Desert Care Network serves the healthcare needs of the Coachella Valley and Morongo Basin regions in Southern California with three hospitals Desert Regional Medical Center in Palm Springs, JFK Memorial Hospital in Indio and Hi-Desert Medical Center in Joshua Tree. The hospital network provides advanced care with services such as comprehensive stroke care, a cancer center, a Level 1 Trauma Center and the only Level 3 Neonatal Intensive Care Unit (NICU) in the Coachella Valley. Desert Care Network is committed to healthcare equality. Join our team!
Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Tenet participates in the E-Verify program. Follow the link below for additional information.
E-Verify: http://www.uscis.gov/e-verify
The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.
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About Company
Tenet Healthcare Corporation is a diversified healthcare services company with 115,000 employees united around a common mission: to help people live happier, healthier lives. Through its subsidiaries, partnerships and joint ventures, including United Surgical Partners International, the Company operates general acute care and specialty hospitals, ambulatory surgery centers, urgent care centers and other outpatient facilities. Tenet's Conifer Health Solutions subsidiary provides technology-enabled performance improvement and health management solutions to hospitals, health systems, integrated delivery networks, physician groups, self-insured organizations and health plans.
Since 2003, Tenet's Commitment to Quality has improved the quality of medical care and patient safety at its hospitals and other businesses by evaluating processes and promoting best practices. As the world in which Tenet operates continues to change, Tenet's Commitment to Quality will remain focused on quality, the growing quality gap relative to top performers in the industry, and the fact that payers and employees use quality as a distinguishing factor. Visit the Quality Care page for more information.
Tenet has taken the lead in addressing the needs of the uninsured through its Compact With Uninsured Patients. Established in 2003, the Compact focuses on treating patients without insurance fairly and with respect during and after their treatment, regardless of their ability to pay. Tenet also is committed to working with its patients through financial counseling and alternative payment options.
Since 2003, Tenet's Commitment to Quality has improved the quality of medical care and patient safety at its hospitals and other businesses by evaluating processes and promoting best practices. As the world in which Tenet operates continues to change, Tenet's Commitment to Quality will remain focused on quality, the growing quality gap relative to top performers in the industry, and the fact that payers and employees use quality as a distinguishing factor. Visit the Quality Care page for more information.
Tenet has taken the lead in addressing the needs of the uninsured through its Compact With Uninsured Patients. Established in 2003, the Compact focuses on treating patients without insurance fairly and with respect during and after their treatment, regardless of their ability to pay. Tenet also is committed to working with its patients through financial counseling and alternative payment options.