PURPOSEThe purpose of the Process Operator, Distribution position is to ensure material flow practices within the Central Distribution Center are consistent with the methodology of Japan 's distribution/production systems. The Process Operator, Distribution will be responsible for ensuring corporate targets for on-time delivery to the requested date are met and to adhere to the "Never Say No" practices with the Sales Division.
ESSENTIAL DUTIES
- Schedule all incoming orders in a manner to meet all requested ship dates for finished good items
- Communicate concerns about the ability to meet requested ship dates with the Sales Division
- Negotiate delivery with inside sales personnel to meet customer demands
- Offer options/solutions to meet customer delivery demands
- Work with NACW management to proactively minimize or eliminate order flow issues to satisfy customer demand
- Procure all non-KOGO inventory for direct SMC customers or distributors
- Expedite orders for non-registered products with vendors for direct SMC customers or distributors
- Work with NACW supervision on expediting orders throughout the day
- Communicate inability to meet requested dates with the Sales Division - offer alternatives and provide root cause
- Maintain an attitude and philosophy consistent with the company's standards
- Other duties as assigned by the department manager
- Higher-level tasks may be assigned for development purposesAll other duties as assigned
PHYSICAL DEMANDS/WORK ENVIRONMENT
- Physical demands require the person to sit for extended periods at the workstation
- The work environment will expose the employee to the following elements: noise, heat, cold, dust
- Work stations will be located on the Production floor
MINIMUM REQUIREMENTS
- A high school diploma or equivalent is required
- 1-2 years of experience in a distribution environment
- Basic knowledge and use of Microsoft and AS400 computer applications
- Basic understanding of scheduling and inventory processes
- Basic customer service skills
- Excellent communication skills
- Must pass Material Status skill level test
- Must pass Inventory Discrepancy skill level test
- Must pass Accuracy test
For internal use only: Warehouse001