Admin - Process Operator

PURPOSE

The purpose of the Process Operator, Distribution position is to ensure material flow practices within the Central Distribution Center are consistent with the methodology of Japan s distribution/production systems. The Process Operator, Distribution will be responsible for ensuring corporate targets for on-time delivery to the requested date are met and to adhere to the "Never Say No" practices with the Sales Division.

ESSENTIAL DUTIES

• Schedule all incoming orders in a manner to meet all requested ship dates for finished good items
• Communicate concerns about the ability to meet requested ship dates with the Sales Division
• Negotiate delivery with inside sales personnel to meet customer demands
• Offer options/solutions to meet customer delivery demands
• Work with NACW management to proactively minimize or eliminate order flow issues to satisfy customer demand
• Procure all non-KOGO inventory for direct SMC customers or distributors
• Expedite orders for non-registered products with vendors for direct SMC customers or distributors
• Work with NACW supervision on expediting orders throughout the day
• Communicate inability to meet requested dates with the Sales Division - offer alternatives and provide root cause
• Maintain an attitude and philosophy consistent with the company's standards
• Other duties as assigned by the department manager
• Higher-level tasks may be assigned for development purposes

All other duties as assigned

PHYSICAL DEMANDS/WORK ENVIRONMENT

• Physical demands require the person to sit for extended periods at the workstation
• The work environment will expose the employee to the following elements: noise, heat, cold, dust
• Work stations will be located on the Production floor

MINIMUM REQUIREMENTS

• A high school diploma or equivalent is required
• 1-2 years of experience in a distribution environment
• Basic knowledge and use of Microsoft and AS400 computer applications
• Basic understanding of scheduling and inventory processes
• Basic customer service skills
• Excellent communication skills
• Must pass Material Status skill level test
• Must pass Inventory Discrepancy skill level test
• Must pass Accuracy test

For internal use only: Warehouse001