Admin / CSR
American AC Heat & Plumbing
Help Us Keep Things Running Smoothly
At American AC Heat & Plumbing, we've been serving Southern California homeowners since 1981. We're proud of the team we've built, and we're looking for an Admin / CSR to support day-to-day operations, help with customer service, and assist with special projects and promotional efforts.
If you enjoy staying organized, helping customers, and jumping in on a variety of tasks, we'd love to hear from you. This role is a great fit for someone who likes variety and wants to be part of a team where their work makes a real difference.
What You'll Be Doing
Customer Service & Administrative Support
- Answer phones and assist customers as needed
- Provide friendly, helpful customer service support
- Help process and manage club memberships
- Assist with general office tasks, scheduling, and calendar coordination
- Keep company documents and records organized
- Handle data entry, paperwork, and other administrative tasks
Marketing & Special Projects
- Support marketing efforts for promotions and campaigns
- Assist with special projects as assigned
- Help coordinate and organize related materials and communications
Recruiting Support (as needed)
- Assist with recruiting tasks when needed, such as posting jobs, reviewing applications, scheduling interviews, or coordinating with candidates
Additional Support
- Assist with basic IT-related tasks when needed (IT knowledge is a plus, not required)
- Pitch in on other office and operational needs as they arise
What We're Looking For
We're looking for someone who's friendly, dependable, and comfortable handling a mix of customer-facing and administrative work. You don't need to have every skill listed, but being organized, communicating clearly, and following through on tasks will help you succeed.
Ideally, you have:
- Strong customer service skills and a positive, helpful attitude
- Good verbal and written communication skills
- Strong organizational skills and attention to detail
- Basic computer skills, including Microsoft Word and Excel
- Experience in an administrative, customer service, or office support role is preferred
- Some IT knowledge is a plus but not required
- Ability to handle confidential information with care
- Willingness to learn and take on a variety of tasks
What We Offer
- Pay: $26–$32 per hour, depending on experience
- Health insurance
- Dental
- Vision
- 401(k)
- Paid time off
Interested?
If you enjoy helping customers, staying organized, and supporting a busy team, we'd love to hear from you. We look forward to learning more about you!