Admin Assistant to Divisional VP, Retail Operations - Charlotte

in depth knowledge of the structure and content of the English language, including vocabulary, spelling, composition, and grammar. ability to maintain confidential nature of and properly handle calls from upset and dissatisfied customers or associates.

Required Qualifications

• High School diploma, or its equivalent
• 2 years of administrative and/or secretarial experience
• knowledge of clerical procedures and functions
• working knowledge of the operation of office equipment (e.g., copy machines, Dictaphones, faxes)
• working knowledge of Publix personnel rules (e.g., vacation, sick pay, FMLA)
• working knowledge of Publix’s structure, mission, guarantee, and general operations
• in depth knowledge of the structure and content of the English language, including vocabulary, spelling, composition, and grammar
• ability to maintain confidentiality of all aspects of VP office
• effective coordination skills and social perception skills
• effective time management skills
• strong written and verbal comprehension ability
• ability to maintain confidential nature of and properly handle calls from upset and dissatisfied customers or associates
• reasoning abilities in order to understand and apply new information, procedures, or principles to perform job duties
• ability to identify problems and recommend changes in procedures, practices, and policies to improve quality and productivity
• computer skills using applications such as MS Word, Excel, MS Outlook, PowerPoint and database applications
• ability to work independently
• ability to be detail oriented
• willingness to commit to the Publix mission and to encourage and promote the company’s vision and values

Preferred Qualifications

• some college in business-related courses.

Retail Operations