Administrative Skills, Billing, Customer Support/Service, Delivery Driving, Fax Machines, High School Diploma, Interpersonal Skills, Mail Processing, Multitasking, Order Picking/Packing, Organizational Skills, Problem Solving Skills, Request for Information (RFI), Telephone Skills
LOCATION
Juneau, Alaska
POSTED
30+ days ago
Job Summary:
The Service Center Administrative Assistant will assist in the day-to-day operations of front office claims, billing, and scheduling.
Essential Functions and Duties:
Separate and process all incoming mail, faxes and emails addressed to location
Process requests for information from corporate office, prepare quote packages for COD and corporate customers
Retrieve claims and documents received in the mail from customers and disperse them as needed
Print and put in order all documents retrieved out of email
Check mail and disperse as needed
Perform customer care duties including communicating with customers regarding driver arrival times, scheduling pick-ups and drop-off times, taking in claims, etc.
Assist with collecting timecard information and working with other office staff to resolve pay issues
Answer all incoming calls and direct to respective parties
Greet all visitors who come into front office
Knowledge, Skills and Abilities:
Knowledge of company software
Interpersonal communication
Organizational skills
Ability to multitask
Required Education and Experience:
Required: High School diploma or GED
Preferred: Previous experience in office administration
Working Conditions:
Indoors
Office Environment
Sitting for long periods of time
Frequent use of telephone
Take part in a company that has been successful for over 100 years and is still growing - join the Coleman Team today!
About the Company
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Coleman Worldwide Moving
Coleman Worldwide Moving is a global moving, storage and relocation company that is committed to serving the needs of corporations, governments and individuals. Coleman is a family company and it is one of the largest privately held transportation companies headquartered in the Southeast. It operates sixty service centers throughout the United States and is the largest agent for Allied Van Lines. For more information about Coleman Worldwide Moving visit www.colemanallied.com or call 1-800-239-7700.