Adjuster Inside Property (Hybrid role)

OnDek Solutions

  • Howell, Howell
  • 19 days ago

    Highlights

    A leading national property and casualty insurance carrier is seeking entry-level to mid-level Associate Property Claims Adjusters to join their growing Property Claims team. In this role, you will investigate, evaluate, and resolve low-complexity property claims, serving as a primary point of empathetic support for policyholders during unexpected events.

    Numbers & Facts

    LocationHowell, Howell

    Description

    Associate Property Claims Adjuster (Hybrid)

    Employment Type: Temp-to-Hire (3–6 month contract before direct conversion)

    Pay Rate: $24.00 / hour

    About the Role

    A leading national property and casualty insurance carrier is seeking entry-level to mid-level Associate Property Claims Adjusters to join their growing Property Claims team. This role is a direct path to a long-term career in insurance adjusting, offering comprehensive training, professional licensing sponsorship, and structured career advancement opportunities.

    In this role, you will investigate, evaluate, and resolve low-complexity property claims, serving as a primary point of empathetic support for policyholders during unexpected events.

    What We Offer

    Licensing Support: Company-sponsored training to obtain and maintain required adjuster licenses.

    Career Growth: Clear advancement paths with pay growth opportunities within the first 3 years.

    Hybrid Schedule: 3 days in office (Monday–Wednesday) / 2 days remote (Thursday–Friday); 38.75 hours/week (7.75 hours/day between 7:30 AM – 6:00 PM). Note: May require full-time on-site presence during initial training.

    Key Responsibilities:

    • Analyze, evaluate, negotiate, and settle claims of minimal complexity using discretion and independent judgment.

    • Conduct phone outreach to customers to confirm claim details, policy coverage, liability, and damages.

    • Provide professional, polite, and empathetic service to policyholders throughout the claims process.

    • Take recorded statements and document claim details accurately.

    • Identify suspicious claims and collaborate with Special Investigations Units (SIU) as needed.

    • Complete formal onboarding and ongoing technical training programs.

    Requirements & Qualifications:

    • Willingness to obtain and maintain required state adjuster licenses (company sponsored).

    • Strong phone etiquette, customer service orientation, and conflict resolution skills.

    • Ability to exercise sound judgment and work effectively in a fast-paced environment.

    • Reliable high-speed internet connection for home-office remote days.



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