| Location | Madison, WI |
ADA Paratransit Eligibility & Mobility Coordinator*
Salary
$51,565.80 Annually
Location
Metro Transit, Madison, WI
Job Type
PERMANENT FULL TIME
Job Number
2026-00248
Department
Metro Transit
Opening Date
09/09/2026
Closing Date
9/18/2026 11:59 PM Central
Comp. Group/Range
42/09
General Description
This is responsible technical work in conducting ADA complementary paratransit eligibility determinations, interviews and functional testing, transit orientation, and path of travel assessments to/from residences and bus stops. Requires National Transit Institute training on Comprehensive ADA Paratransit Eligibility Determinations. The employee works under the general supervision of the Paratransit Supervisor and must exercise judgment and discretion in achieving desired results.
Black, Indigenous, people of color, women, trans, nonbinary, and individuals with disabilities are encouraged to apply. We value the unique blend of lived experiences and diverse perspectives that comes from non-traditional education pathways and the variety of transferrable skills each candidate brings to the table. We value diversity, equity, inclusion, and belonging. Even if every item on the job posting doesn't match your experience perfectly, we encourage you to apply and share how your skills and experience can best serve our community.
Employees may be eligible for loan forgiveness through the Public Service Loan Forgiveness Program.
Examples of Duties and Responsibilities
In-Person Interviews and Travel Assessments
Paratransit Scheduling
Clerical
Perform related work as required.
Minimum Qualifications
OR
Other equivalent combinations of training and/or experience which can be demonstrated to result in the possession of the knowledge, skills, and abilities necessary to perform the duties of this position will also be considered.
The City of Madison strives to provide excellent service to all of its residents and visitors. Therefore, successful candidates will have demonstrated ability to work effectively with multicultural communities.
For the complete list of the knowledge, skills, and abilities, please reference the classification specification.
Special Requirements
Ability to meet the travel requirements of the position.
Physical Requirements:
Ability to sit/stand for 1 hour intervals to conduct assessments, assist people with disabilities to transfer seats, push manual and power wheelchairs, walk up to ½ mile at a time, stand for up to ½ hour at a time and ability to tolerate riding in a fixed route or paratransit vehicle for up to 4 hours.
The City of Madison offers excellent pay and benefits for employees. City Ordinances, handbooks, and labor contracts provide specifics; the description here is not to be considered a binding statement but offers an informal summary.
Compensation
The City of Madison strives to pay competitive wages. View the current salary schedules for pay for all classifications. Employees receive increases based on tenure with the City.
Benefits
The City offers a competitive benefits package, including a generous leave package, a variety of insurance options, and non-traditional benefits such as optional pet insurance, a bus pass for all employees, and the possibility of flexible work schedules. A brief summary of benefits is listed below. Please visit our website for more information.
Leave
Vacation is earned upon starting employment and can be used after completion of probation. The general vacation schedule is below.
After 1 year 10 work days of vacation
After 7 years 15 days
After 11 years 20 days
After 19 years 25 days
After 27 years 27 days
Employees earn 5 personal days in addition to vacation.
Employees receive eight official paid holidays (New Years Day, Martin Luther King, Jr. Holiday, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving, Christmas Day), as well as 1 paid leave day (the Friday after Thanksgiving).
Employees also earn 13 sick days annually that may accrue to a total of 150 days.
Retirement
The City of Madison participates in the Wisconsin Retirement System through the State of Wisconsin Department of Employee Trust Funds.
Insurance
The City of Madison offers a variety of optional insurance programs including:
Other Benefits
The City offers numerous other benefits and programs for employees, including:
01
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02
By checking this box, I acknowledge that my answers to the supplemental questions will be evaluated on writing ability, including spelling and grammar.
03
Please describe your work with people with disabilities. What was your role and specifically what tasks were you involved in regarding mobility? Please be as complete as possible in the space allowed.
04
Please describe your computer skills related to the listed duties of this position. What software have you used and what tasks have you performed? Please be as complete as possible in the space allowed.
Required Question
Employer Madison, City of (WI)
Address 215 Martin Luther King Jr., Blvd.
MMB Rm 261
MADISON, Wisconsin, 53703
Phone (608) 266-4615