Ad Operations Campaign Manager

About us

One team. Global challenges. Infinite opportunities. At Viasat, we're on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We're looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.

What you'll do

As a Campaign Manager at Viasat, you will be responsible for coordinating in-flight advertising campaigns run from our ad server. Your role will encompass the entire campaign lifecycle, from IO (Insertion Order) submission to billing and reconciliation. We are seeking individuals who are driven, highly analytical, and capable of establishing positive relationships with both internal partners and clients. Your expertise in AdOps will play a key role in driving business renewals and serving as a vital link between account management and client success. Your ability to deliver insightful analysis on campaign performance will be essential in fostering long-term partnerships for Viasat.

The day-to-day

• Traffic and QA advertising campaigns across Viasat Ads properties, ensuring correct setup of line items, targeting, creatives, pacing, prioritization and delivery rules
• Supervise active campaigns and take action to support smooth delivery, troubleshoot issues, optimize performance where appropriate, and resolve setup or reporting discrepancies
• Partner with internal sales reps, account teams and reseller partners to support campaign launches, changes, delivery questions, reporting requests and general operational guidance
• Communicate clearly on campaign status, risks, delivery trends, creative issues and timelines to both internal and external partners
• Build and deliver campaign reports, delivery updates and post-campaign insights using internal reporting tools and operational data
• Support billing and reconciliation processes by helping validate booked, delivered and billable activity in partnership with Finance, Sales and Data teams
• Work across creative review, ad spec guidance and troubleshooting for standard display, video, HTML5, third-party tags and other supported ad formats
• Help support programmatic advertising operations, including deal setup coordination, demand partner troubleshooting, QA, reporting validation and ongoing process improvement
• Identify recurring operational problems and contribute to better documentation, workflows, guardrails and tooling that improve accuracy, scale and turnaround time
• Collaborate with Product and Engineering teams on ad tech enhancements, platform gaps, operational requirements and rollout readiness for new ad products or capabilities

What you'll need

• 3 -5+ years of experience in digital ad operations, campaign management, account support or a similar advertising operations role
• Hands-on experience trafficking and running digital campaigns across display, video and mobile environments
• Strong understanding of campaign setup, QA, pacing, targeting, troubleshooting, reporting and delivery management
• Experience working with ad servers, DSPs, SSPs, and digital advertising platforms in a fast-paced commercial environment
• Strong attention to detail and the ability to lead multiple campaigns and priorities without losing accuracy
• Confidence working with internal collaborators and external partners, including sales teams, clients, agencies or resellers
• Clear written and verbal communication skills, with the ability to explain campaign issues and operational detail in a straightforward way
• Strong analytical skills and comfort working with campaign data in Excel or similar tools; SQL is a plus
• Ability to stay organized, address problems quickly and work independently while escalating appropriately when needed
• Comfort working with technical teams to investigate issues and support scalable solutions
• US Citizenship or Permanent Resident Status is required

What will help you on the job

• Experience supporting reseller, agency or channel partner business models
• Familiarity with video advertising, programmatic advertising concepts, DSPs, SSPs, private marketplace workflows or deal-based execution
• Experience with third-party tags, VAST, HTML5 creatives, creative troubleshooting or cross-platform QA
• Exposure to billing, invoicing, booked vs delivered reconciliation or campaign finance workflows
• Bachelor's degree in marketing or business administrations is preferred

Salary range

$79,000.00 - $124,000.00 / annually. For specific work locations within San Jose, the San Francisco Bay area and New York City metropolitan area, the base pay range for this role is $97,500.00- $146,500.00/ annually

At Viasat, we consider many factors when it comes to compensation, including the scope of the position as well as your background and experience. Base pay may vary depending on job-related knowledge, skills, and experience. Additional cash or stock incentives may be provided as part of the compensation package, in addition to a range of medical, financial, and/or other benefits, dependent on the position offered. Learn more about Viasat's comprehensive benefit offerings that are focused on your holistic health and wellness at https://careers.viasat.com/benefits.

EEO Statement

Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this on-line application, please click here.