Ambassador of Fun (Activities Coordinator)Position SummaryThe Activities Coordinator / Activities Ambassador is responsible for designing, organizing, and delivering engaging recreational programs and memorable guest experiences in a unique outdoor resort environment. This role serves as the face of fun, community, and guest engagement, creating a vibrant and inclusive atmosphere where guests of all ages build lasting memories and connections.This position blends event planning, hospitality, entertainment, and guest services, ensuring all activities align with the resort's brand and guest expectations while maintaining the highest standards of safety, professionalism, and energy.Core MissionTo create unforgettable experiences that inspire guests to return-by delivering fun, inclusive, and well-executed activities that foster community, relaxation, and adventure.Key ResponsibilitiesProgram Planning & ExecutionPlan, develop, and execute a diverse calendar of daily, weekly, and seasonal activities for guests of all agesOrganize and facilitate activities such as:Outdoor games and competitionsArts & crafts and workshopsFitness and wellness sessionsSocial gatherings and themed eventsHoliday celebrations and special eventsHost and lead activities with enthusiasm, including speaking in front of large groups when neededGuest Experience & EngagementServe as a welcoming host and ambassador, greeting guests and encouraging participationFoster a friendly, inclusive, and energetic environmentEngage with guests throughout the property to promote activities and enhance their stayGather feedback and adjust programming to improve participation and satisfactionEvent Coordination & OperationsCoordinate logistics for events including setup, breakdown, materials, and staffingCollaborate with team members and external partners to ensure smooth executionMaintain and execute a monthly activity calendarAdjust plans as needed due to weather or operational changesMarketing & PromotionPromote activities through:Social mediaFlyers and signageGuest communication channelsGenerate excitement and awareness around upcoming eventsOperations & AdministrationTrack attendance, participation, and guest feedbackMaintain inventory of supplies and equipmentEnsure materials are ready, organized, and well-maintainedHandle cash transactions and point-of-sale systems as neededSafety & ComplianceEnsure all activities follow established safety guidelines and resort policiesMonitor guest safety during activitiesMaintain or obtain CPR/First Aid certificationsTeam Leadership & CommunicationLead by example with professionalism and positivityMaintain clear communication with team members regarding schedules and operationsSupport teamwork and help create a motivating, energetic work environmentQualificationsHigh School Diploma required (college coursework in Hospitality, Recreation, or related field preferred)1+ year of experience in hospitality, recreation, event planning, or customer serviceStrong interpersonal and communication skillsEvent coordination or activity programming experience preferredBasic computer skills (Microsoft Office, social media, scheduling tools)Ability to obtain CPR/First Aid certificationKey Skills & CompetenciesHigh energy, outgoing, and engaging personalityCreativity in planning activities and eventsStrong organization and time managementLeadership and teamwork skillsAdaptability and problem-solving abilityAbility to connect with diverse groups of peoplePhysical & Work RequirementsAbility to stand, walk, and move around the property for extended periodsAbility to lift and carry 25–30 lbs (supplies and equipment)Comfortable working outdoors in various weather conditions (heat, rain, etc.)Ability to work flexible hours, including evenings, weekends, and holidaysAbility to maintain energy and professionalism in a fast-paced environmentWork EnvironmentPrimarily outdoor, resort-style settingFrequent interaction with families, seasonal guests, and long-term visitorsFast-paced and energetic during peak seasons and special eventsStrong focus on community, engagement, and guest satisfactionKey Traits for SuccessPassion for creating memorable guest experiencesFriendly, approachable, and enthusiastic demeanorFlexible and solution-oriented mindsetConfidence engaging with groups and public speakingStrong attention to detail and follow-throughBenefits & PerksCompetitive payHealth, dental, vision, life, and disability insurance (if applicable)Resort perks and discountsOpportunities for growth and developmentFun, team-oriented work environmentEqual Opportunity Employer: NDM Hospitality is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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