ActiveMQ Middleware Systems Engineer

Description

• Report to MQ/Middleware Task Lead 
• Provide 24x7x365 via an on-call rotation for integration support for all Middleware components (including networking) and supported applications interfaces, including but not limited to IBM MQ/ThirdParty MQ (Apache ActiveMQ / Kafka), IBM MQ IPT, IBM AppConnect support products (commercial-off-the-shelf, proprietary, and OpenSource) 
• Support configuration queue managers and brokers 
• Support efforts to automate operation and maintenance functions 
• Support patching and maintenance 
• Supporting Application team troubleshooting and root cause analysis 
• Engaging Vendor as required for technical support 
• Maintain the status of all tasks and projects in Jira and/or ServiceNow 
• Provide on-call incident and change request support according to the approved process/procedures, coordinating with Enterprise Operations Center (EOC) incident management staff, application owners, and technical SMEs as necessary 
• Other duties as assigned 

• 5 to 10 years of experience in Messaging Queuing 
• 5+ years’ experience in Message Queuing (e.g. IBM MQ, ActiveMQ, Kafka, etc.) configuration and maintenance 
• 5+ years’ experience providing incident, problem, and change management support for 24x7 infrastructure operations 
• 5+ years’ experience in-depth experience of working in a 2nd/3rd line IT support or project delivery environment 
• 5+ years’ experience within Middleware, JAVA, or related technology 
• 2+ years’ knowledge of programming languages (e.g. JAVA, C, C++, and/or similar products) 
• 1+ years’ experience with scripting and automation (Bash Shell, Korn Shell, Windows Batch, Etc.) 
• XML Configuration and layout working knowledge 
• JSON Configuration and layout working knowledge 

• Bachelor of Science (BS) can be substituted with an additional 4 years of related experience 

• Pursuant to a government contract, US Citizenship is required 
• Ability to obtain and maintain a Public Trust