Activations Supervisor

Capital Vacations

  • Orlando, FL
  • 7 days ago

    Highlights

    As an Activations Supervisor, you’ll be at the heart of our operations—guiding a high-energy team, driving sales success, and creating standout customer experiences. This role is perfect for someone who thrives in a fast-paced environment, loves coaching others, and isn’t afraid to jump in and solve problems on the fly.

    Numbers & Facts

    LocationOrlando, FL

    Description

    Activations Supervisor

    Position Summary

    Ready to lead, motivate, and make things happen? As an Activations Supervisor, you’ll be at the heart of our operations—guiding a high-energy team, driving sales success, and creating standout customer experiences. This role is perfect for someone who thrives in a fast-paced environment, loves coaching others, and isn’t afraid to jump in and solve problems on the fly.


    What You’ll Do

    • Lead, coach, and energize a team of activation agents to hit (and exceed!) performance goals
    • Keep the team aligned and informed through engaging team meetings and updates
    • Train new hires and support ongoing development to help everyone grow and succeed
    • Partner with leadership to roll out exciting promotions, strategies, and improvements
    • Drive daily sales and lead generation with a results-focused mindset
    • Step in to resolve escalated customer concerns with confidence and care
    • Track performance through daily, weekly, and monthly reporting
    • Spot opportunities to improve processes and boost team performance
    • Take on new challenges and responsibilities as needed—no two days are the same!

    What You Bring

    Education & Experience

    • High School Diploma or GED required (college coursework is a plus!)
    • 2+ years in a call center or administrative environment
    • Leadership experience? Even better—we love proven team builders

    Skills & Strengths

    • Natural leader with a passion for motivating others
    • Strong coaching skills and a drive for results
    • Comfortable with Microsoft Office (Word, Excel, Outlook, etc.)
    • Excellent communicator who connects easily with others
    • Professional, trustworthy, and able to handle sensitive information
    • Adaptable, solution-focused, and ready to thrive in a fast-moving environment

    Why You’ll Love It Here

    • Comprehensive benefits after 90 days (medical, dental, vision & more)
    • Weekly pay - base salary + commission
    • Paid Time Off (PTO) to recharge

    What Success Looks Like

    • Showing up on time, ready to lead and inspire
    • Staying organized, detail-oriented, and on top of priorities
    • Delivering high-quality work with professionalism and positivity
    • Building strong relationships with customers and teammates
    • Representing the team with a polished, confident presence

    The Fine Print

    • Follow company policies and uphold high ethical standards
    • Maintain confidentiality and productivity in everything you do
    • must be 18+ years of age
    • must be able to pass a background check

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